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Courses by Category

Business Skills

Conflict Resolution in the Workplace

Customer Care

Confidentiality in the Workplace

Introduction to Negotiation

The Recruitment Process - An Overview

Writing Job Descriptions and Person Specifications

Attracting Candidates and Producing Job Advertisements

Shortlisting Candidates and Interview Techniques

Organising Your Time

Candidate References and Selection

An Overview of Appraisal and Performance Management

Preparing for the Appraisal Discussion

The Appraisal Discussion

On-going Appraisal

Negotiating Strategies I - Strategy Basics

Negotiating Strategies 2 - Psychological Strategies

Introduction to Persuading and Influencing

The Persuasion Process

Planning Your Time

Presentation 1 - Preparing for the Presentation

Presentation 2 - The Presentation

Delegation

Questioning Skills - Why are Questions Important?

Using Open Questions

Using Probing Questions

Using Closed Questions

Unproductive Questions

An Introduction to Listening

Removing the Barriers to Listening

Dealing with Time - Wasting Situations

Purpose and Goals of Time Management

Becoming a Better Listener

A Background to Body Language

Silent Speech - Understanding Body Language

Using Body Language in the Workplace

Silent Selling - Using Body Language in Sales

The Role of the Coach

Introduction to Meetings and Meeting Types

Meeting Planning and Preparation

Conducting Effective Meetings

Meeting Behaviour and Problem Characters

Time-Saving Tips and Technology

Applying Equal Opportunities in the Workplace - Training and Performance Development

data Protection in the Workplace

Managing Attendance

Managing Stress and Pressure

Virtual Meetings

First Aid - The Primary Survey

Freedom of Information Act 2000

NVQ A1 Assessor Award

Information Governance Management

Information Quality Assurance

What is Housing

Identifying Engineering Materials

Lone Working

Integrated Working

Information Security

Runaways - South Yorkshire Protocol

Lean Healthcare

Compressed Air

Observing to Inform in Childcare Settings

Nutrition, Healthy Eating and Wellbeing in Childcare Settings

Food Hygiene for Retail

Food Hygiene for Catering

Food Hygiene for Manufacturing

5S Productivity Suite

Awareness of Child Abuse - Core

Awareness of Child Abuse - Foundation

Henry - Childhood Obesity

Conflict Resolution

Dealing with Anti-Social Behaviour

Domestic Abuse

Domestic Violence

Hidden Harm

Moving Loads by Lifting and Slinging

Freedom of Information

Managing Attendance

Completing the SEF

Housing Governance: The Regulatory Framework for Housing Associations

Housing Governance: The Role of the Board Member - Housing Associations

Housing Governance: The Regulatory Framework for Arms Length Management Organisations (ALMOs)

Housing Governance: The Role of the Board Member - Arms Length Management Organisations (ALMOs)

data Protection in the Workplace

Urinary Catheterisation

Safeguarding Children Refresher Training

Safeguarding Children From Abuse By Sexual Exploitation

Working in Partnership with Parents

Working Safely in an Engineering Environment

Safeguarding Adults (POVA)

Capacity and Demand

Process Flow Analysis

Aseptic Techniques

Managing Stress and Pressure

Wellbeing In Sexual Health

Safeguarding Children

Think Safe, Be Safe, Stay Safe

An Introduction to Safeguarding Children

Awareness of Child Abuse - Core

Awareness of Child Abuse - Foundation

Safeguarding Children Refresher Training

Henry - Childhood Obesity

Hidden Harm

Runaways - South Yorkshire Protocol

Safeguarding Children From Abuse By Sexual Exploitation

Safeguarding Children with Disabilities

Contact Point

Safer Working Practices

Child Development

Dementia Awareness

Safer Recruitment

eSafety - Guidance for Practitioners

Preventing Unintentional Childhood Injury

Manual Handling for Parents and Carers

Safeguarding Adults

Safeguarding Adults POVA

ECDL

Concepts of Information Technology

Information & Communications

IT Skills

Security for IT Users

IT Usern Fundamentals

Spreadsheets 2007

Databases 2007

Presentation Software 2007

Using Email and the Internet 2007

Information Technology Skills Suite

Engineering

City and Guilds 2392-10 Level 2 Certificate in Fundamental Inspection

City and Guilds 2382-10 17th Edition (BS7671:2008)

5S Essentials

5S Productivity Suite

Welding Safety

Identifying Engineering Materials

Compressed Air

Working Safely With Compressed Air

Working Safely in an Engineering Environment

Engineering Bundle

Equality & Diversity

Equality and Diversity in the Workplace

The Law and Equal Opportunities - Race Legislation

The Law - Gender Legislation

The Law and Disability Discrimination

The Law and Religious and Age Discrimination

The Law and Equal Opportunities - Ex-Offenders Legislation

LO48c - An Overview of Diversity and Discrimination

LO49b - Applying Equal Opportunities in the Workplace - Recruitment and Selection

LO51b - Applying Equal Opportunities in the Workplace - Parents in Employment

Flexible Working

Equality and Diversity

The Law and Equal Opportunities - Age Discrimination

Preventing Bullying in the Workplace

EYFS (early years)

Completing the SEF

EYFS - Enriching Play and Learning 3-5 Year Olds

EYFS - Enriching Play and Learning 0-2 Year Olds

Observing to Inform in Childcare Settings

Quality Management in Childcare Settings

Working in Partnership with Parents

Nutrition, Healthy Eating and Wellbeing in Childcare Settings

Fire Safety

Fire safety and Evacuation

Product Bundle

Food Hygiene Training

Food Hygiene for Retail

Food Hygiene for Catering

Food Hygiene for Manufacturing

Level 3 Award in Supervising Food Safety

Housing Governance: The Regulatory Framework for Housing Associations

Housing Governance: The Role of the Board Member - Housing Associations

Housing Governance: The Regulatory Framework for Arms Length Management Organisations (ALMOs)

Housing Governance: The Role of the Board Member - Arms Length Management Organisations (ALMOs)

What is Housing

Dealing with Anti-Social Behaviour

Level 2 Certificate in Housing CIH L2 Certificate

Climbing the Career Ladder

Money Matters – Financial Inclusion

Cultural Awareness

PIM Housing

Lean Healthcare

Process Flow Analysis

Capacity and Demand

PIM Lean

Moving and Handling

Moving and Handling Objects and People

HS4 - Safe Manual Handling

Moving and Handling Objects

Moving Loads by Lifting and Slinging

Manual Handling Risk Assessment

NDNA - Early Years

Completing the SEF

EYFS - Enriching Play and Learning 3-5 Year Olds

EYFS - Enriching Play and Learning 0-2 Year Olds

Observing to Inform in Childcare Settings

Quality Management in Childcare Settings

Working in Partnership with Parents

Nutrition, Healthy Eating and Wellbeing in Childcare Settings

NHS & Social Care

Mental Capacity Act

Health and Safety for Healthcare

Moving and Handling Objects and People

Freedom of Information

Health Records

Information Governance Management

Information Quality Assurance

Runaways - South Yorkshire Protocol

Henry - Childhood Obesity

Aseptic Techniques

Urinary Catheterisation

Hidden Harm

Process Flow Analysis

Lone Working

Wellbeing In Sexual Health

Managing Stress and Pressure

Self Care

Safeguarding Adults (POVA)

Domestic Abuse

Domestic Violence

Falls and Fracture Prevention

Parental Mental Health

PIM Healthcare

Health & Safety

Risk Assessment in the Workplace

An Introduction to Health and Safety

VDU and Workstation Health and Safety

Avoiding Slips Trips and Falls

Managing and Handling Stress at Work

An Introduction to Managing Health and Safety

RSI - What It Is and How To Avoid It

Risk Assessment For Managers

Risk Assessment

Working Safely With Compressed Air

Working Safely in an Engineering Environment

Staying Safe with Noise

Staying Safe with Electricity

Staying Safe with Hazardous Substances

Staying Safe with Vehicles

Protecting the Environment at Work and Home

Personal Safety for Lone Workers

Productivity

5S Essentials

5S Productivity Suite

Capacity and Demand

Lean 4 Leaders

Process Flow Analysis

Managing Stress and Pressure

Questioning Skills

Questioning Skills - Why are Questions Important?

Using Open Questions

Using Probing Questions

Using Closed Questions

Unproductive Questions

Listening Skills

An Introduction to Listening

Removing the Barriers to Listening

Becoming a Better Listener