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Business

The Business Series has been developed for your business to become - and stay - successful, your employees need continual development. This starts with induction but should then continue with further development on a wide range of issues. Our Portfolio of products is aimed at any company that recognises the benefits e-learning can bring in terms of cost effective, flexible training. Each module can be supported by online assessment and can be branded to reflect your organisation's identity.

Virtual Meetings

Virtual Meetings

Time is a valuable commodity in today’s organisations, and meetings are the prime consumer of time. Having achieved the learning outcomes of this course you should be able to save time by avoiding the automatic resource to traditional meetings and, instead, considering the virtual options.
£40.00+ vat
for full package
The Recruitment Process - An Overview

The Recruitment Process - An Overview

Entering the recruitment process without a clear view of the process, and how it should be structured, will result in poor use of resources, and probably ineffective recruitment. This course provides an overview of what constitutes an effective recruitment process, and enables you to use this as a template when planning future activity.
£40.00+ vat
for full package
Writing Job Descriptions and Person Specifications

Writing Job Descriptions and Person Specifications

For any organisation or company its people are its lifeblood; finding and hiring the right people,
£40.00+ vat
for full package
Attracting Candidates and Producing Job Advertisements

Attracting Candidates and Producing Job Advertisements

Advertising for the wrong person in the wrong place at the wrong time can greatly harm a carefully cultivated corporate image. Achievement of the learning outcomes of this course will mean that you are in no danger of falling into this trap. In addition, you will be in a position to save your organisation substantial time and money that might otherwise be wasted through imprecise job advertising.
£40.00+ vat
for full package
Shortlisting Candidates and Interview Techniques

Shortlisting Candidates and Interview Techniques

A long list of potential job candidates is, in many ways, a nice problem for a manager. What is not so nice, however, is the prospect of making mistakes in the shortlisting process, and so losing the best candidate. Having achieved the learning outcomes of this course you should be able to avoid this problem and ensure that you are left with a genuine list of the best candidates.
£40.00+ vat
for full package
Candidate References and Selection

Candidate References and Selection

References from an important part of the selection process and, by achieving the learning outcomes of this course you will not take references at face, but check them thoroughly. You will also avoid falling foul of the law when giving or requesting references.
£40.00+ vat
for full package
An Overview of Appraisal and Performance Management

An Overview of Appraisal and Performance Management

This course is ideal for new managers fresh to running appraisals, or for existing managers needing to re-address their approach to the subject.Excellent job performance by individuals is the lifeblood of any successful company, and the appraisal and performance management process is a critical element in maintaining high levels of performance.
£40.00+ vat
for full package
Preparing for the Appraisal Discussion

Preparing for the Appraisal Discussion

No appraisal interview can be effective without the right groundwork, and this course ensures that you will be able to carry out that groundwork in a thorough fashion. By achieving the learning outcomes of this course you should be able to prepare confidently and effectively to conduct appraisal discussions. You should also be able to work with the appraisee to conduct and implement meaningful performance objectives.
£40.00+ vat
for full package
The Appraisal Discussion

The Appraisal Discussion

Appraisal discussions are a crucial element in developing both performance and the attitude. If performed well, the appraisee can blossom, but if performed poorly performance can stagnate and motivation can stall. By achieving the learning outcomes of this course you should be able to conduct effective appraisal discussions that lead to positive outcomes, adding to both individual and team performance.
£40.00+ vat
for full package
On-going Appraisal

On-going Appraisal

Successful negotiation requires more than simply knowing how to employ a negotiation process. It involves using psychology in order to reach a ’win:win’ situation. Without this knowledge you are unlikely to get the better of another negotiator, especially one who employs warfare or deception strategies.
£40.00+ vat
for full package
Introduction to Negotiation

Introduction to Negotiation

Successful negotiation requires more than simply knowing how to employ a negotiation process. It involves using psychology in order to reach a ’win:win’ situation. Without this knowledge you are unlikely to get the better of another negotiator, especially one who employs warfare or deception strategies.
£40.00+ vat
for full package
Negotiating Strategies I - Strategy Basics

Negotiating Strategies I - Strategy Basics

Negotiation is a difficult skill to master and, very often, managers believe they are able to negotiate successfully when this is not the case. The result of this misapprehension is a mixture of lost opportunity and spoilt relationships. By ensuring that all those people who need to negotiate are able to do so competently, the company will avoid these pitfalls.
£40.00+ vat
for full package
Negotiating Strategies 2 - Psychological Strategies

Negotiating Strategies 2 - Psychological Strategies

Successful negotiation requires more than simply knowing how to employ a negotiation process. It involves using psychology in order to reach a ’win:win’ situation. Without this knowledge you are unlikely to get the better of another negotiator, especially one who employs warfare or deception strategies.
£40.00+ vat
for full package
Introduction to Persuading and Influencing

Introduction to Persuading and Influencing

This course is all about preparing to persuade and influence. This means that you will understand, and become committed to, the use of persuasion within your management role. This will make you more effective in the role and will help you to become percieved as a leader, motivator and influencer by your staff and peer group.
£40.00+ vat
for full package
The Persuasion Process

The Persuasion Process

Many managers fail not because they lack initiative, good ideas or energy, but because they do not know how to persuade staff, peers or senior management to his/her point of view. This failure in his/her skill set leads to de-motivation and a perception of someone who ’doesn’t get things done’ simply because he or she is unable to motivate action. This course will help managers lacking these persuasive powers, or those who feel the need to improve their existing skills.
£40.00+ vat
for full package
Presentation 1 - Preparing for the Presentation

Presentation 1 - Preparing for the Presentation

Too many managers, particularly the less experienced, believe that the secret of a successful presentation is simply to ’get up there and hit ’em between the eyes’ with what they have to say. The truth is that, whilst the presentation style is obviously very important, it is what goes on beforehand that makes the difference. The course will help you make that difference by successfully preparing yourself, the environment and the presentation content.
£40.00+ vat
for full package
Presentation 2 - The Presentation

Presentation 2 - The Presentation

Formal presentations are a critical communication tool for managers, and failure to achieve mastery of this medium results in a significant lessening of the manager’s effectiveness. By learning how to design and structure a presentation, then deliver it professionally, the learner will greatly increase their power to inform, persuade and influence.
£40.00+ vat
for full package
Delegation

Delegation

Many managers plead the problems of: insufficient time to manage effectively, de-motivated and apparently undervalued staff, constant management supervision of staff and under-skilled individuals. Whilst these problems can be caused by a number of factors, at least one of the solutions is delegation. This is because team members can undertake many non-critical tasks and feel valued as a result of the added responsibility.
£40.00+ vat
for full package
Questioning Skills - Why are Questions Important?

Questioning Skills - Why are Questions Important?

Everyone asks questions, and most people either don’t think any more about it or assume themselves to be good at it. The truth is that the ability to ask questions effectively is the key to good verbal communication-something very few people possess!
£40.00+ vat
for full package
Using Open Questions

Using Open Questions

Many job roles require the job holder to gather and establish facts and information. Equally, many roles rely on an ability to deal with people and, as a result, understand how they feel and why they react in the way they do; indeed, most managers’ roles requuire both these sets of skills. Becoming competent in using open questions will, therefore, mean you are able to perform key areas of your job more successfully.
£40.00+ vat
for full package
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