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LO38 - An Introduction to Listening

LO38 - An Introduction to Listening

Overview - LO38 - An Introduction to Listening

This course is provided by Learning4Business. Having completed this course you should be able to:

  • recognise, and be committed to, the importance of listening skills as a critical factor in improving personal communication and people management
  • relate to the human communication process when considering why a communication has proved ineffective

Everyone likes to think they are a good listener. The fact is, however, that most people 'hear', but do not 'listen'. By understanding what is meant by 'listening' you will be motivated to develop your skills in this area in order to develop and improve your all-round communication skills. Furthermore, an understanding of the human communication process will enable you to appreciate the part listening plays in this process, and the consequences of ineffective listening.

Effective listening is crucial to good communication, and good communication is a critical element in the success of any organisation.

The course is divided into 3 sections covering the following areas:

  • the difference between hearing and listening
  • the benefits of good listening to the individual, the manager and the organisation
  • the human communication process

Certification

On completion of this course you will be able to download a Virtual College certificate.

Duration

Approximately 40 mins. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like, and there is no limit on how long you can take to do the course.

Target Audience

Anyone who wishes to develop and improve all-round communication skills.

Entry Requirements

None

Testimonials

"An interesting course"
DM, North East North Homes Leeds 17/04/2009

"Easy to follow"
CE, Accent Yorkshire 09/03/2009

"Gained knowledge of subjects that I didn't know much about before"
TB, Accent Peterborough 20/03/2009

Cost

£40.00 + VAT (£48.00 inc. VAT)

Discounts are available for multiple purchases - phone 01943 605976, or email info@virtual-college.co.uk for details

£40.00+ vat
for full package
Discounts
Available for purchases of 10 or more courses. They are automatically calculated when you add courses to your cart.
Corporate Purchasers
If you have 10 or more learners and want to track their progress or, for details of how we can help you with a corporate e-learning solution, please contact us
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