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LO34 - Using Open Questions

LO34 - Using Open Questions

Overview - LO34 - Using Open Questions

This course is provided by Learning4Business. Having completed this course you should be able to obtain basic information by using open questions and use open questions to seek personal opinions, views and feelings.

Many job roles require the job holder to gather and establish facts and information. Equally, many roles rely on an ability to deal with people and, as a result, understand how they feel and why they react in the way they do; indeed, most managers' roles requuire both these sets of skills.

Becoming competent in using open questions will, therefore, mean you are able to perform key areas of your job more successfully.

Having key employees who are able to gather information effectively will lead to fewer mistakes and higher productivity. An ability to seek opinions will lead to better quality decisions, and a more motivated workforce.

The course is divided into 3 sections covering the following areas:

  • the function of open questions
  • the two types of open questions
  • how to ask open questions

Certification

On completion of this course you will be able to download a Virtual College certificate.

Duration

Approximately 40 mins. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like, and there is no limit on how long you can take to do the course.

Target Audience

Anyone who wishes to improve the attitude of managers towards these key skills, and motivate them to study and develop them to everyone’s benefit.

Entry Requirements

None

Cost

£40.00 + VAT (£48.00 inc. VAT)

Discounts are available for multiple purchases - phone 01943 605976, or email info@virtual-college.co.uk for details

£40.00+ vat
for full package
Discounts
Available for purchases of 10 or more courses. They are automatically calculated when you add courses to your cart.
Corporate Purchasers
If you have 10 or more learners and want to track their progress or, for details of how we can help you with a corporate e-learning solution, please contact us
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