Overview - LO29 - The Persuasion Process
This course is provided by Learning4Business. Having completed this course you should be able to:
prepare yourself for persuasion
integrate desired outcomes with the needs of others
gain commitment to a course of action
deal effectively with senior management
improve their leadership skills
Many managers fail not because they lack initiative, good ideas or energy, but because they do not know how to persuade staff, peers or senior management to his/her point of view. This failure in his/her skill set leads to de-motivation and a perception of someone who 'doesn't get things done' simply because he or she is unable to motivate action. This course will help managers lacking these persuasive powers, or those who feel the need to improve their existing skills.
Companies cannot afford to have managers spending their time endlessly debating ideas and decisions. Effective persuasion and influencing skills save time and increase the chances of good ideas being acted upon.
The course is divided into 7 sections covering the following areas:
the key steps in the persuasion process
preparing for persuasion
the hierachy of human needs
how to identify needs and gain agreement to them
proposing a plan of action and gaining commitment
using persuasion skills with senior management
using persuasion in leadership