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LO35 - Using Probing Questions

LO35 - Using Probing Questions

Overview - LO35 - Using Probing Questions

This course is provided by Learning4Business. Having completed this course you should be able to:

  • use probing questions to elicit information and opinions that prove resistant to simple open questions
  • use summary questions to clarify answers, demonstrate personal understanding and control difficult people or situations

Open questions enable people to gather information and seek feelings and opinions. Sometimes, however, people do not volunteer a full response to open questions, and this can lead to frustration for the questioner. This course will enable you to 'open up' reluctant respondents and find out what lies behind an initial, and perhaps superficial, answer.

Being skilled in asking probing questions increases the competence of those who are already able to use open questions. An ability to use probing questions, therefore, adds value to the benefits already accruing from open questioning skills.

The course is divided into 2 sections covering the following areas:

  • the function of probing questions
  • the 5 types of probing question and how to use them

Certification

On completion of this course you will be able to download a Virtual College certificate.

Duration

Approximately 40 mins. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like, and there is no limit on how long you can take to do the course.

Target Audience

Anyone who wishes to be able to ’open up’ reluctant respondents and find out what lies behind an initial, and perhaps superficial, answer.

Entry Requirements

None

Cost

£40.00 + VAT (£48.00 inc. VAT)

Discounts are available for multiple purchases - phone 01943 605976, or email info@virtual-college.co.uk for details

£40.00+ vat
for full package
Discounts
Available for purchases of 10 or more courses. They are automatically calculated when you add courses to your cart.
Corporate Purchasers
If you have 10 or more learners and want to track their progress or, for details of how we can help you with a corporate e-learning solution, please contact us
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