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Plain English
This online training course will emphasise how important it is for you to develop your plain English skills and how good communication will help in every aspect of your life.
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£30.00 + vat
for full package
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Personalising and Assessing Need in Care and Support Planning
This online training course will provide learners with guidance that will allow them to assess and personalise a person’s needs in care and support planning.
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£30.00 + vat
for full package
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Customer Excellence for Frontline Staff
This course has been produced in partnership with Liquid Voice and is designed for those involved in improving customer service and implementing best practice across the business.
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£30.00 + vat
for full package
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Continuous Improvement Techniques (Kaizen)
This online course will provide you and your team with an understanding of the Kaizen ‘continuous improvement’ philosophy to help them maximise value throughout their business.
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£30.00 + vat
for full package
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Visual Management
Visual management focuses on teaching learners about the importance of workplace/workstation organisation and how visual aids and signals can help streamline any process and communications. It also simplifies understanding of the workplace and provides a more accurate perception of reality, enabling learners to make informed decisions quickly.
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£30.00 + vat
for full package
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Lean4Leaders
Lean is often described as an approach for providing products or services that a customer requires on-time, of the right quality, at the right price, in the right amount, whilst meeting budgetary constraints and continually reducing costs. This module will help learners to understand the concept of 'lean' and what can be achieved by adopting a 'lean' approach. It also provides sources of support and advice on how to help establish the principles within their organisation.
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£30.00 + vat
for full package
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Problem Solving
This course looks at a variety of tools to help individuals and teams solve both simple and highly complex problems. Some of the tools are used in healthcare, while others are new to the field. Every problem is different and may require one or a mixture of tools to solve.
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£30.00 + vat
for full package
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Standard Operating Procedure (SOP)
Standard Operating Procedures (SOPs for short) are used to ensure consistency and quality within the organisation and ensures that the right people are trained for the job. This module will help the learner gain knowledge for the theory behind and practical tips for implementing Standard Operating Procedures.
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£30.00 + vat
for full package
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Managing Stress and Pressure
This module is all about how, by gaining understanding of what stress and pressure are and what factors affect them, you can have an influence on the wellbeing of your team. Prevention is always better than a cure, so if you understand how the body works you can begin to take active steps to promote positive wellbeing and minimise the effects of stress.
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£30.00 + vat
for full package
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Process Flow Analysis (PFA)
Process Flow Analysis (PFA for short) is used to help fully understand the current condition of any process. It draws upon waste elimination, value adding and visual management techniques, to map out an accurate representation of the current processes used, to be able to then identify areas for improvement activities.
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£30.00 + vat
for full package
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Capacity and Demand
The overall aim of this module is to give you a broad understanding of capacity and demand and SPC (Statistical Process Control), as well as introductory knowledge of process capability, variation and demand/queues. This module looks at: demand, capacity, activity, backlog and variation. It will teach learners how to construct simple run charts and how to use them to analyse data.
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£30.00 + vat
for full package
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Managing Attendance
A certain level of employee absence is an unavoidable feature of working life, but this does not mean that all absences should be regarded as inevitable and accepted passively. It is possible to reduce the amount of absence caused by aspects of work and also to tackle it by proactively managing attendance. These comprehensive modules focus on both prevention and rehabilitation.
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£150.00 + vat
for full package
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5S Productivity Suite
5S is one of the components of the Business Improvement Techniques NVQ (BIT). Structure The course consists of seven modules; a 5S overview, followed by modules on each of the five Ss: Sort, Set in Order,Shine, Standardise, Sustain
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£50.00 + vat
for full package
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5S Essentials
5S focuses on ensuring that the workplace stays clean and orderly, so that a safer, more productive and pleasant working environment can be maintained. The course looks at what each of the 5 Ss involves, offering examples of how it could be done in practice. There is also a module offering a handy summary of the key tasks to be undertaken for each S.
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£30.00 + vat
for full package
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6S Productivity Suite
6S is a workplace organisation productivity tool that lays the foundations for Lean activities. Borne under the umbrella of Lean 6S is an essential tool in the Lean toolkit. Each ‘S’ focuses on ensuring that the workplace is organized into a highly efficient and effective area
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£60.00 + vat
for full package
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