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LO37 - Unproductive Questions

LO37 - Unproductive Questions

Overview - LO37 - Unproductive Questions

This course is provided by Learning4Business. Having completed this course you should be able to avoid question types that are not helpful to your personal verbal communications and recognise, and deal with, such questions when asked by others.

We learn to ask questions from an early age and, inevitably, get into bad habits. These bad habits take the form of unproductive questions, which are questions that either produce little useful information or, worse, do actual harm.

Following this course you should be able to avoid such questions and ensure that you are able to obtain accurate information from respondents who are not offended, intimidated or confused by your questions.

The manager or staff member who asks unproductive questions is probably more of a liability than the one who asks no questions at all! Unproductive questions confuse and annoy respondents, and also produce inaccurate and potentially harmful data. Avoiding such questions, therefore, is essential if mistakes are to be avoided and staff are to remain motivated.

The course is divided into 3 sections covering the following areas:

  • the 4 types of unproductive question
  • the results of asking unproductive questions
  • how to avoid unproductive questions

Certification

On completion of this course you will be able to download a Virtual College certificate.

Duration

Approximately 40 mins. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like, and there is no limit on how long you can take to do the course.

Target Audience

Anyone who wishes to be able to avoid such questions and ensure that they are able to obtain accurate information.

Entry Requirements

None

Cost

£40.00 + VAT (£48.00 inc. VAT)

Discounts are available for multiple purchases - phone 01943 605976, or email info@virtual-college.co.uk for details

£40.00+ vat
for full package
Discounts
Available for purchases of 10 or more courses. They are automatically calculated when you add courses to your cart.
Corporate Purchasers
If you have 10 or more learners and want to track their progress or, for details of how we can help you with a corporate e-learning solution, please contact us
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