Online training solutions


2 Million
Online Learners
We have 2,347,769 registered online learners, 1,325 new learners so far today.


Virtual College has been one of the UK’s leading providers of online learning for over twenty years and has delivered training to over 2 million learners. We are based in the picturesque town of Ilkley on the edge of the Yorkshire Dales, surrounded by some of the UK’s most beautiful countryside. It’s a great place to work, and is ideally located between Leeds and Bradford.

At the global e-learning awards 2015, Virtual College were winners in four different categories, including gold for the prestigious 'E-learning development company of the year'.

Our Vision is that we have ‘20 million online learners by 2020’ and our Values are being Passionate, Customer Focused, Collaborative, Innovative and demonstrate Integrity.

Hours of work are 37.5 hours (Monday to Friday). If you would like to apply for any of the vacancies below, or are interested in other roles with Virtual College, then please send your CV and covering letter detailing your current salary to Human Resources – Please state clearly where you saw the position advertised.

We are an Equality & Diversity employer. No agencies please. A PSL list exists for our technical roles. 

Read our Health and Social Care Graduate Intern’s blog

Read our Marketing Graduate Intern's blog



  • Group Services
  • B2B Sales
  • Growth and Innovation
  • OLS and Marketing

Job Roles

Business Development Managers

Positions are available in our B2B Sales Division:

The Role:

This role will work closely with the Lead Manager / Divisional Director on new business strategy and development from identifying new market areas to drawing up and executing plans to exploit new market areas and products to generate new business sales.
Healthcare or Safeguarding Business Development Manager
  • You will engage with different organisations and agencies in the sector including some/all of Safeguarding Children and Safeguarding Adult’s Boards, NHS, private healthcare providers, charities, care homes, Police and other public sector bodies.
  • You will be responsible for engaging new customers from both the public and private sector, and potentially also manage some existing accounts. You will work with a member support administrator to analyse usage of the products and provide reports to the customer on return on investment.
  • You will be responsible for presenting at a high level to potential new customers and to newly engaged customers on how to use the products and services so that they get best value from what they have bought.
Corporate Business Development Manager - sectors include Construction, Manufacturing, Retail & Logistics, Facilities Management, Professional Services and Hospitality
  • You will engage with different organisations in the corporate and education sector including FE colleges, schools, and several sectors within the corporate privately owned sectors, eg construction, housing, retail and hospitality.
  • You will be responsible for engaging new customers from both the public and private sector. This is purely a new business role where you will be responsible for prospecting and converting leads. You will work with marketing to create value added campaigns to drive leads. This is a consultative based sale to the customer focusing on how our products can utilise a return on investment.
  • You will be responsible for presenting at a high level to potential new customers how to use the products and services so that they get best value from what they have bought.
  • A drive sales drive required with a proven target driven success in a B2B role
Key Duties and Requirements:
  • New business lead generation
  • New business sales meetings / presentations
  • Quotes and proposals
  • Closing sales
  • Managing effective account manager handover
  • Client management, tracking and reporting
  • Have a full drivers licence and access to a car


We are looking to recruit a keen experienced person to join our expanding team of Software Developers. You will be part of a successful, highly driven and professional IT Department providing high quality e-learning, learning management software and continuous improvement tools. This is an interesting and complex role that will impart a broad range of skills, which will not only help you to build your career path but will also play a vital part in helping organisations to improve lives.

Our Software Developers are the heart and soul of our organisation so every day you’ll be given new challenges and responsibilities whilst working alongside like-minded, intelligent people.  This role requires excellent organisational skills and a good understanding of programming ideologies as well as some experience in the following technologies:

  • SQL/SQL Server 2008+
  • C#
  • Entity Framework
  • .NET
  • Visual Studio 2008+
  • HTML, CSS, JavaScript

We have openings for permanent roles, to work as a key part of the company’s development team working on our main live websites and applications. This role requires an individual who is enthusiastic, willing to learn, well-motivated, ready for a challenge, loves solving problems and works extremely well within a team.  All projects are run in a SCRUM/Agile environment and require a great level of team work.

Benefits include (after a probationary period of 3 months):

  • Top spec software and hardware
  • Exciting projects
  • Competitive salary
  • Free parking
  • Contributory pension scheme (matched)
  • Great socials
  • Health plan
  • Life assurance
  • Childcare vouchers
  • Regular summer ice cream

Being a Microsoft partner, the Virtual College development team work heavily with the latest Microsoft stack. MVC, SQL, Entity Framework. We pride ourselves on trying new technologies and always encourage our team members to try new things. We also heavily use modern JavaScript libraries like Requirejs, Knockout and Raphael. Our UX designers also use the latest front end technologies like SASS, HTML5 and advanced template engines.

Product Development Coordinator


The overall objective of the role is to help coordinate Media Delivery activities for an external contract and to support the content standards team to test and quality check on-line learning content before it’s released to customers.

Key Duties:

Supporting the Media Delivery Contract

  • Using design software and ready-made templates to order and layout text and images for training pamphlets and other training materials
  • Co-ordinating the work of external sub-contractors to deliver poster designs and printed materials
  • Identifying graphics and assets to use in training materials
  • Proof reading media materials and quality checking
  • Attending planning meetings – where design, scope and timescales for media delivery and other content production is discussed
  • Taking action points from meetings as required
  • Internal content development team / graphic design team  liaison

Supporting the Standards Team

  • Undertaking quality checks and user acceptance testing of e-learning products developed by the content team and related sub-contractors to include
  • Proof reading
  • Technical testing of on-line content
  • Providing support and administrative backing to the standards team as required
  • Undertaking ad hoc amends of content

Key requirements:

  • Relevant administration, proofreading qualification
  • Expert Office user
  • Knowledge of Storyline or other e-learning packages preferable, but not essential
  • Knowledge of Adobe Cloud or other software packages preferable, but not essential
  • IT skills to a high level
  • Work to deadlines
  • Self-management
  • Team worker
  • Attention to detail
  • Relevant administration experience

Product Manager (Online Training Content)

Charged with full responsibility for the life-cycle of e-learning content products. This extends from increasing the profitability of existing products to coordinating new product research and contributing with innovative ideas and solutions as part of the continuous product development process. The Product Manager will need passion and great communication skills collaborating with internal staff, customers and potential customers. They must possess a big-picture vision, and the drive to make that vision a reality. They need to be the voice of the user inside the business and must be passionate about the user experience.

They must be able to interface and communicate effectively with all areas of the company but specifically:

  • Content, to define product development requirements
  • Tactical marketing, to define the go-to-market strategy, helping them understand the product positioning, key features and benefits, and target customers
  • Sales, to ensure product positioning, competitive differentials and features and benefits are clear

Key duties:

  • Managing the entire product line life cycle from strategic planning to product obsolescence. 
  • Specifying market requirements for current and future products by coordinating market research supported by on-going visits to customers and non-customers.
  • Developing and implementing a company-wide go-to-market plan, working with all departments to execute
  • Working with researchers to analyse market research results
  • Taking the lead in New Product Development by scoping and developing Customer Value Propositions for each project.
  • Building business cases from results and present to the Senior Management Team that include but are not restricted to:

o   Hard and soft KPIs

o   Price

o   Sector specifics

o   Promotions

o   Positioning / segmentation

o   Routes to market

  • Working cross functionally to launch new products to market, inputting into all aspects of the marketing mix.
  • Managing the hand-over of information to tactical marketing, sales and content development
  • Monitoring progress of the product through development and ensure that all relevant stakeholders are kept in touch
  • Preparing for product launch by liaison with tactical sales and marketing through dissemination of product details/ updates/ availability
  • Presenting regular performance metrics and conclusions pertaining to existing products
  • Managing incremental improvements across the existing portfolio of products to improve the proposition

Key requirements:

  • A graduate in Business, Marketing or a related field with credible experience in a Marketing and/or Product Development role
  • Someone who has progressively received more responsibility, has a proven track record of results and experience of bringing new products to market in a compelling and successful way
  • Commercial acumen
  • Self-motivated, self-sufficient proactive and resilient
  • Target driven
  • Willingness to develop and learn new skills
  • Good communication – verbal (comfortable with presenting to large groups) and written
  • IT literate / technically minded
  • Able to work to tight deadlines under pressure
  • Co-operative and flexible
  • Excellent organisational skills and attention to detail
  • Ability to work within a team          

Customer Account Manager (Public Sector)

Due to ambitious growth plans we have a number of positions available within our dynamic Sales Division, specifically within our Public Sector focussed sales teams.

Our Customer Account Managers are the heartbeat of our business and we are looking for employees who share our passion and drive. 

You will engage with a variety of different customers, specialising in either: NHS and other healthcare organisations, Safeguarding Children’s & Adults Boards and Councils, or educational establishments such as schools, colleges, universities and private training providers.

As one of Yorkshire’s fastest growing companies, Virtual College has been one of the UK’s leading providers of online learning for over twenty years and has delivered training to over 2 million learners.

At the global e-learning awards 2015, Virtual College were winners in four different categories, including gold for the prestigious 'E-learning development company of the year'.

We are based in the picturesque town of Ilkley on the edge of the Yorkshire Dales, surrounded by some of the UK’s most beautiful countryside. It’s a great place to work, and is ideally located between Leeds and Bradford.

This is a fantastic opportunity to take on a new challenge with an exciting and growing company.

The role requires you to:

  • Proactively manage of a portfolio of existing accounts with the aim of retaining their custom and maximising revenue and service opportunities
  • Build strong relationships through taking a consultative approach in order to deliver the outcomes, products and services that the customer needs
  • Project/ contract manage accounts and service delivery commitments
  • Work with colleagues and customers to develop and implement creative service solutions to meet customers changing and developing needs
  • Work with your Sales Manager and the Marketing Team to develop and deliver sales and marketing campaigns
  • Meets and exceed team and individual sales targets

You need to have:

  • Passion, tenacity and drive to meet individual and team targets
  • Confidence in presenting at all levels, to a range of different organisations
  • A strong customer focus and ability to build relationships to continue customer engagement with our products and services
  • The ability to communicate well at all levels with good attention to detail
  • A positive, confident and friendly demeanour with high level of integrity
  • Excellent client facing and telephone skills
  • A proactive approach and the ability to work on own initiative
  • The ability to develop and nurture relationships quickly
  • Excellent IT skills, you must be able to create presentations, have a working understanding of Excel and Word and be able to learn new systems quickly
  • A trustworthy nature, being able to work independently and as part of a focussed team
  • A full driving licence and access to a car and be willing to travel nationally, staying away from home on a regular basis

Our package includes:

  • Comprehensive induction & ongoing training, our Sales Academy will support you from day one, identifying and supporting you with all your training and development needs
  • Clear progression framework and commission
  • Individual & team incentives/ rewards – weekly and monthly awards, you can even win lunch at one of Ilkley’s award winning restaurants!
  • You will receive a top of the range Microsoft Surface, Satnav and mobile phone allowance for business use
  • Premier Inn business account/ meal allowance for overnight stays, a 16-25 railcard (where applicable) and a generous mileage allowance
  • 3% matched contribution Pension Scheme
  • Simply Health Plan (inc. gym discounts)
  • Life Assurance
  • Childcare vouchers
  • Team building events such as It’s a Knockout, Go Karting & meals out
  • Charity fun days raising money for Martin House, Comic Relief, Macmillan and other charities throughout the year
  • Lunch time activities including darts, pool & table tennis
  • ½ yearly offsite company update meetings and an excellent Christmas party!

HR Executive

Job Aim: To manage the centralised recruitment and selection process and organise/co-ordinate staff training across Virtual College post appraisal (via Training Needs Analysis) and given Divisional needs on an on-going basis. To manage the HR Coordinator.

Key duties include (reporting to the HR Manager):

  • To manage the centralised recruitment and selection process including induction and 1 month HR catch ups with all new starters
  • To manage the training needs of the organisation post annual appraisals via TNA’s and Divisional needs
  • To train all new staff on the LMS and CRM (where applicable)
  • To organise and attend careers fairs
  • To participate in mock interviews with local secondary schools
  • To coordinate apprentices
  • To coordinate work experience students, interns and summer students
  • To assist the HR Manager in the research of new policies, procedures and practices
  • To assist the HR Manager with the annual Staff Survey
  • To assist the HR and Operations Manager with internal audits in HR

Key skills and qualities required:

  • CIPD qualified or working towards and prepared to complete it - desirable
  • Exceptional attention to detail - essential
  • Exceptional interpersonal skills - essential
  • Ability to be approachable, fair, consistent and pleasant at all times and act with complete discretion and integrity – essential
  • Exceptional customer service experience - essential
  • Ability to deal and form firm working relationships with all internal and external stakeholders, eg. Staff and SMT, recruitment agencies, universities, schools, training providers, etc - desirable
  • Ability to prioritise and be flexible as well as cope with the constant changing needs of the organisation – essential
  • Exceptional written and oral communication skills and an excellent grasp of grammar and spelling - essential
  • Ability to multitask and remain calm under pressure - essential
  • Ability to work as part of a team - essential
  • To work with HR’s KPI’s and SLA’s - essential
  • Experience of managing and developing staff - essential
  • Self-motivated and capable of working on your own initiative - essential
  • To adhere to Virtual College’s Vision and Values - essential
  • IT systems experience – LMS, HR software and knowledge of Microsoft Outlook, Excel and PowerPoint - essential

For each vacancy we also offer: Individual & team incentives/rewards, comprehensive induction and ongoing training, 3% matched contribution Pension Scheme, Simply Health Plan, Life Assurance and Childcare Vouchers. Regular team building events, lunch time activities including darts, whole company business updates, excellent work/life balance, opportunities for development, butties on achievement of key milestones, ice creams in summer, family BBQ’s (donations to charity), sporting events and the most amazing Christmas party with competitions and prizes. 

We have other vacancies within the Company, so if you do not see the a role you are interested in above, please send your CV and covering letter (explaining what area of the business interests you) to Human Resources, at state clearly where you saw the position advertised. All applicants must have the right to work in the UK.