Departments

• Group Services

  • The Group Services Division is responsible for all the support services within Virtual College, such as IT, Accounts, Marketing, Design, eLearning Support, Resellers.

• Corporate / Business

  • The Corporate and Business Division is responsible for marketing, selling and delivering Virtual College services to Councils and corporate and commercial businesses including those that operate in the Construction, Housing, Food and Drink, Tourism and Leisure, Retail and Professional Services sectors.

• Safeguarding

  • The Safeguarding Children e-Academy supplies training to 330,000 people working with Children, Young People and their families. The Government focus on the importance of Early Years and the training of professionals who work in these areas has created many opportunities to broaden our portfolio to these areas of specialism.

• Healthcare

  • The Healthcare e-Academy has one aim and that is to enhance the learning and training of those involved in the Healthcare sector through the use of cost effective, engaging and interactive eLearning courses.

• Apprenticeship / Education

  • The Apprenticeship eAcademy has been set up to provide e-learning tools to large employers, FE Colleges and training providers that deliver funded apprenticeships.

Job Roles

• Account Managers - £17000
• Telesales Executives - £16,000
• C# Developer - £20,000 - £25,000
• Interactive Graphic Designer - up to £22,000

We have other vacancies within the Company, so if you do not see the a role you are interested in above, please send your CV and covering letter (explaining what area of the business interests you) to Gaye Walton, Human Resources, at careers@virtual-college.co.uk

Account Managers

• To proactively manage a portfolio of existing accounts with the aim of retaining their custom and maximising revenue and service opportunities.
• Developing new accounts to meet agreed new business revenues
• Working with marketing to develop and deliver new business marketing campaigns
• Project managing and contract managing accounts and service delivery commitments
• Working with colleagues and customers to develop and implement creative service solutions to meet customers changing and developing needs

The post holder will be required to work flexibly, in a dynamic environment. This position requires travel and staying away from home on a regular basis. A full, clean driving license and access to a car for work is an essential requirement of this position.

Telesales Executives

This role is an office based telesales role where you will be responsible for dealing with high volumes of customers and individual sales orders. You must:

• Proactively and professionally work on cold calling organisations / individuals
• Sell a range of products and services to meet and exceed team revenue and profit targets
• Liaise with different departments to ensure all sales calls and orders are processed accurately and in a timely manner
• Proactively follow up customers that have purchased a service to assess their satisfaction with the service received and exploit opportunities to upsell
• Contribute to data cleansing and ensuring that the data we hold on contacts and customers is up to date
• Use the database system to ensure that every call and customer intervention is recorded as per the standards and protocols of the company
• Provide information on customer and telesales activity to inform marketing and management decisions

The post holder will be required to work flexibly, in a dynamic environment. This position does not require travel and staying away from home, although there may be times when you will be required to represent the company and the division at events and customer meetings.

C# Developer

Mid-level .NET developer required for a successful e-learning development environment. Individual requires excellent organisational skills and strong understanding of programming ideologies. The position requires a strong competency in the following technologies:

• MVC 3+
• Entity Framework 4+
• SQL Server 2008+
• C#
• .NET
• Visual Studio 2008+
• HTML, CSS, Javascript
• WCF (Not essential but useful)

Interactive Graphic Designer

Due to increased demand for our online e-learning modules, we are looking for a designer who has a strong digital background with experience in responsive web and interactive design and can hit the ground running.

The successful candidate will have the opportunity to work with new industry technologies and will enjoy working as part of a talented, friendly and experienced team of designers and technical content developers, whilst also being able to work on your own initiative. This is an ideal opportunity for a designer to work on some exciting, cutting edge projects and develop your career and experience in this expanding industry arena.

Required/desired skills

• Degree level education.
• Experience in designing for multi-platform applications (desktop, mobile and tablet).
• A professional and experienced grasp of the Adobe Creative Suite.
• Good rounded knowledge of Flash, ActionScript 3, HTML, CSS + JavaScript.
• Ability to work to tight deadlines.
• Excellent attention to detail.
• Good oral and written communication skills.
• A great portfolio showcasing your design and technical skill

Applications should include a brief CV with a statement detailing why you would be the perfect candidate for this position together with a link to your selected portfolio of work.

We have other vacancies within the Company, so if you do not see the a role you are interested in above, please send your CV and covering letter (explaining what area of the business interests you) to Gaye Walton, Human Resources, at careers@virtual-college.co.uk