Online training solutions

01943 605976info@virtual-college.co.uk

2 Million
Online Learners
We have 2,116,620 registered online learners, 15 new learners so far today.

Vacancies

Virtual College Ltd is based in Ilkley, West Yorkshire. We are one of the fastest growing companies in Yorkshire. We provide e-learning to over 300 organisations and over 2 million learners nationally. We have a broad range of services we package and deliver to meet the specific needs of our customers including a directory of e-learning courses and modules on a comprehensive range of training topics and subjects, bespoke e-learning course development, a sophisticated learning and quality audit management system.

Hours of work are 37.5 hours (Monday to Friday). If you would like to apply for any of the vacancies below, or are interested in other roles with Virtual College, then please send your CV and covering letter detailing your current salary to Human Resources – careers@virtual-college.co.uk. Please state clearly where you saw the position advertised.

We are an Equality & Diversity employer. No agencies please.

Read our Health and Social Care Graduate Intern’s blog

Read our Marketing Graduate Intern's blog

 

Divisions

  • Health & Social Care
  • Business & Education - Tactical Sales
  • Business & Education - Strategic Sales
  • Group Services

Job Roles

Business Development Managers

Positions are available in our Business & Education Tactical Division and within our Health and Social Care Division:

The Role:

This role will work closely with the Lead Manager / Divisional Director on new business strategy and development from identifying new market areas to drawing up and executing plans to exploit new market areas and products to generate new business sales.
 
Health & Social Care Business Development Manager
  • You will engage with different organisations and agencies in the sector including some/all of Safeguarding Children and Safeguarding Adult’s Boards, NHS, private healthcare providers, charities, care homes, Police and other public sector bodies.
  • You will be responsible for engaging new customers from both the public and private sector, and potentially also manage some existing accounts. You will work with a member support administrator to analyse usage of the products and provide reports to the customer on return on investment.
  • You will be responsible for presenting at a high level to potential new customers and to newly engaged customers on how to use the products and services so that they get best value from what they have bought.
Business & Education Business Development Manager
  • You will engage with different organisations in the corporate and education sector including FE colleges, schools, and several sectors within the corporate privately owned sectors, eg construction, housing, retail and hospitality.
  • You will be responsible for engaging new customers from both the public and private sector. This is purely a new business role where you will be responsible for prospecting and converting leads. You will work with marketing to create value added campaigns to drive leads. This is a consultative based sale to the customer focusing on how our products can utilise a return on investment.
  • You will be responsible for presenting at a high level to potential new customers how to use the products and services so that they get best value from what they have bought.
  • A drive sales drive required with a proven target driven success in a B2B role
Key Duties and Requirements:
  • New business lead generation
  • New business sales meetings / presentations
  • Quotes and proposals
  • Closing sales
  • Managing effective account manager handover
  • Client management, tracking and reporting
  • Have a full drivers licence and access to a car
 

Customer Account Managers

Positions are available within our Business & Education, Tactical Division and Health and Social Care Division:
 
The Role:
  • You will build strong relationships through taking a consultative approach in order to deliver the outcomes, products and services that the customer need.
  • You will need to write simple reports and provide management information to your team manager and your customers.
  • You will work with the team to spot new business opportunities and be responsible for closing new business. 
  • You will work with the team and manager to execute sales plans to meet the team and personal sales targets.
  • You will manage existing customers from both the public and private sector, you will work with a support administrator to analyse usage of the products and provide reports to the customer on return on investment.
  • You will train and present to customers on how to use the products and services so that they get best value from what they have bought.
For the Health and Social Care Customer Account Manager role:
  • You will engage with different agencies in the sector including charities, Health, Police and Safeguarding children boards so that you understand the sector and are better able to sell to them.
For the Business & Education (Tactical) Customer Account Manager (you must have at least 2 years Account Manager or sales experience for this role):
  • You will work with customers from the private sector including Hospitality and Leisure, Education, Retail, Construction, Engineering, Professional Services and on occasion the public sector such as councils. 
  • You will work closely with the Service Delivery team to ensure that products and services are delivered in line with our service level agreement.   
Key Attributes and Requirements
  • There will be some overnight stays and travel across the UK to meet your customers
  • IT Literate, you must be able to create presentations and have a working understanding of Excel and Word.
  • Ability to communicate well at all levels with good attention to detail.
  • A strong customer focus and ability to build relationships to continue customer engagement with our products and services.
  • Passion, tenacity and drive to meet individual and team targets.
  • Positive, confident and friendly demeanour with high level of integrity will be essential for you to fit into the company culture of this friendly yet ambitious and driven organisation.
  • Self-driven and trustworthy with the ability to work independently and as part of a focussed team.
  • Confident in presenting at all levels, to a range of different organisations
  • Have a full drivers licence and access to a car
 

Administrator/Tester Quality

We are looking for someone who is able to work individually and as part of the team in establishing the Quality Assurance of VC processes, products and systems. You will be providing the highest standards of quality in all tasks undertaken whilst administrating the systems, the documentation and by working closely with other departments to ensure the best service for our customers.

  • The ability to work with sharp attention to detail due to the quality checks performed while proofreading modules and documents.
  • The ability to withstand the pressure of a rapidly changing work. You need to be adaptable without compromising the systems and processes that work, whilst working to deadlines and targets.
  • Excellent IT skills including working knowledge of Excel; the ability to manipulate statistics to produce useful management information is essential. You should also be proficient in Word, Outlook and using the Internet.
  • Performing top level admin tasks on the systems managed by QA team (CRM, LMS etc)
  • Positive and constructive approach when dealing with issues, able to use your own initiative.
  •  Ability to concentrate, to have patience when undertaking lengthy tasks, be able to keep things in the order required and strictly follow the instructions and procedures.
  • Testing new/current systems, in depth testing the functionality of modules and recording and feeding back relevant information.   
  • Because of Virtual College's dynamic approach to business opportunities, you will from time-to-time, be required to undertake other activities of a similar nature that fall within your capabilities

Developer

We are looking to recruit a keen experienced person to join our expanding team of Developers. You will be part of a successful, highly driven and professional IT Department providing high quality e-learning, learning management software and continuous improvement tools. This is an interesting and complex role that will impart a broad range of skills, which will not only help you to build your career path but will also play a vital part in helping organisations to improve lives.

Our Developers are the heart and soul of our organisation so every day you’ll be given new challenges and responsibilities whilst working alongside like-minded, intelligent people.

This role requires excellent organisational skills and a strong understanding of programming ideologies as well as a strong competency in the following technologies:

SQL/SQL Server 2008+

  • C#
  • MVC.NET
  • Entity Framework
  • .NET
  • Visual Studio 2008+
  • HTML, CSS, JavaScript
  • Webforms
  • .net4 and upwards
  • Javascript

We have openings for permanent roles, to work as a key part of the company’s development team working on our main live websites and applications. This role requires an individual who is enthusiastic, willing to learn, well-motivated, ready for a challenge, loves solving problems and works extremely well within a team.  All projects are run in a SCRUM/Agile environment and require a great level of team work.

Instructional Designer

We are looking for an Instructional Designer who can lead a team to instructionally design engaging and interactive e-learning content.  To work with other members of the Content Development team to produce modules in a timely fashion.

Key duties include:

  • Perform as product owner in sprint
  • Demonstrate use of at least 2 e-learning technologies
  • Generate positive learner feedback from modules
  • Produce Level 2 / Level 3 content
  • Ability to create branched content
  • Demonstrate on-time, on-budget delivery
  • Demonstrate contribution to achievement of customer business requirements
  • Demonstrate positive feedback from VC Directors
  •  Work with SMEs to scope modules
  • Complete instructional design at Level 1/2/3 and 4 as required by the customer

Key requirements:

  • Qualified to degree level or equivalent
  • Must have Maths and English GCSEs at least at Grade C, and preferably A or B
  • IT skills to a high level, including all Office packages
  • To have completed e-learning courses (as a learner) in the past
  • Knowledge of Articulate Storyline is essential
  • Experience of using the Adobe Creative Cloud suite would be preferable
  • Excellent grammar, use of words and creative writing
  • To be able to interpret a large amount of information in a clear, concise and creative way
  • Research skills
  • Ability to correct own work
  • Writing and creative experience
  • Research experience
  • Instructional design experience
  • Graphic design experience
  • Media experience
  • Experience of gamification
  • Customer Service skills

Administrator/Tester Quality

We’re looking for someone who is able to work individually and as part of the team in establishing the Quality Assurance of VC processes, products and systems. You will be providing the highest standards of quality in all tasks undertaken whilst administrating the systems, the documentation and by working closely with other departments to ensure the best service for our customers

  • The ability to work with sharp attention to detail due to the quality checks performed while proofreading modules and documents.
  • The ability to withstand the pressure of rapidly changing work. You need to be adaptable without compromising the systems and processes that work, whilst working to deadlines and targets.
  • Excellent IT skills including working knowledge of Excel; the ability to manipulate statistics to produce useful management information is essential. You should also be proficient in Word, Outlook and using the Internet.
  • Performing top level admin tasks on the systems managed by QA team (CRM, LMS etc)
  • Positive and constructive approach when dealing with issues, able to use your own initiative.
  • Ability to concentrate, to have patience when undertaking lengthy tasks, be able to keep things in the order required and strictly follow the instructions and procedures.
  • Testing new/current systems, in depth testing the functionality of modules and recording and feeding back relevant information.

For each vacancy we also offer: Individual & team incentives/rewards, comprehensive induction and ongoing training, 3% matched contribution Pension Scheme, Simply Health Plan, Life Assurance and Childcare Vouchers.

We have other vacancies within the Company, so if you do not see the a role you are interested in above, please send your CV and covering letter (explaining what area of the business interests you) to Human Resources, at careers@virtual-college.co.ukPlease state clearly where you saw the position advertised.