IT Systems Engineer

The Role:

To work within the IT Infrastructure team ensuring the internal and datacentre IT Infrastructure of the business runs smoothly and efficiently, ensuring systems are running, up to date and fully patched. Responsible for ensuring processes are recorded, followed and monitoring using IT and quality principles. To support staff on IT issues to allow them to work with maximum efficiency and productivity, and to minimise infrastructure outage during working hours.

Who are we:

At Virtual College, we create inspiring learning so that people, organisations, and communities succeed and flourish. We do this by putting the learner first and sparking their enthusiasm for learning. We believe the most effective way to deliver great results is to make learning meaningful and engaging, using our experience of delivering training to more than 4.5 million learners and a wide range of organisations.

Virtual College is for those who think people first. We want people who are naturally collaborative, who thrive when faced with a challenge and who actively seek variety and responsibility. We are looking for individuals with a growth mindset, who are interested in trying new things and see the merit in redefining how things are done to make improvements. We pride ourselves on our people orientated culture, and it is these people that make Virtual College a great place to work.

Key Knowledge/Skills:

• Windows Server 2008+
• Exchange 2010+
• SQL 2008+
• Backup Exec 2010+
• VMWare VSphere 5+, Hyper-V
• SAN technologies
• Networking including switching, routing, bridging, etc. – L2-L7
• Office 365, Sharepoint and Dynamics
• WSUS
• Firewall configuration
• Access controls – e.g. NTLM, Kerberos, Office 365
• IIS Management - Excellent trouble-shooting/Problem solving skills
• Customer Service skills
• Able to work under pressure and to deadlines
• Excellent organisation skills
• Excellent written and verbal communication skills (attention to detail)
• Some out of hours work is necessary (a certain degree of autonomy expected)
• Ability to transfer knowledge of previous systems and apply to new technologies
• Ability to prioritise workload and manage time effectively
• Manage projects from inception through to completion

Desirable:

• Learning Management System (LMS) Exposure
• Linux experience
• Load balancing
• Working within a security framework e.g. ISO27001, Cyber Essentials
• Cloud technologies (Azure and / or AWS)
• VPN
• Databases

Experience:

Minimum 3 years’ experience within a busy IT support environment dealing with modern server/storage technologies as well as desktop and telephony solutions.

Package Includes:

• Hours of work covering 37.5 hours (Monday to Friday) including flexible/blended working
• 25 days holiday plus bank holidays (increasing to 29 days max)
• Extensive induction programme and ongoing training and development
• Regular charity and social events organised by our voluntary Sports and Social team for everyone.
• Contributory Pension Scheme, Simply Health Cash Plan, Life Assurance and MCard Corporate Discount Card for West Yorkshire travel.

If you’d be interested in working with us, then please apply by submitting your CV and Letter of Application to careers@virtual-college.co.uk (stating why you are applying for the role and why you think you are suitable, given the core job requirements and current salary). We are an Equality & Diversity employer.