Learn the skills you need to use Microsoft Outlook 2013 effectively with our three individual training courses.
In this set of three interactive courses, users will learn to navigate around Microsoft Outlook 2013, use the address book, use the calendar and be able to manage emails.
- Online, self-paced training
- 3 Courses
- 29 study hours
- 24 hour learner support
- Instant digital certificate on completion
Microsoft Outlook is the Microsoft Office version of a mail client, enabling users to process and store information. Outlook also serves as a personal information manager, allowing users to manage contacts, calendars, emails and arrange meetings.
Why take this course?
This online training will help learners who may or may not have previous experience with Microsoft Outlook develop their skills and understanding of how to navigate around, how the program can be used, how to create and send messages, organising your inbox, viewing the address box and creating contacts and using the calendar to create tasks and manage invitations.
- Introductory Microsoft Outlook 2013
- Intermediate Microsoft Outlook 2013
- Advanced Microsoft Outlook 2013
Having completed this module, learners will be able to:
- Recognise and be familiar with the interface of the outlook program by examining it’s individual window parts.
- Examine various views of your contacts stored in the People folder. Users will also examine the detailed information of a selected contact.
- Schedule meetings with other participants that will be invited to attend.
This course is aimed at office computer users who may, or may not have previous experience with Microsoft Outlook 2013.
Learners will be able to download a digital certificate on completion. This can be printed, and we suggest you keep it for your records.
Frequently asked questions
Do I need an e-mail address to buy this course?
Yes, you will need an e-mail address to buy this course. This is because we use your e-mail address to create an account for you in our learning management system - where you will take the training. We also need your email address to send your purchase receipt.
If you buy more courses in future using the same e-mail address during checkout, then these will automatically be added to your system account.
If you pay by PayPal, we will use your PayPal email address to create your system account.
Can I buy this course and give it to other people?
Yes, you can buy the training using your own email address and then give it to other learners from your system account.
Each learner will need to have their own email address. This is so that we can send them a link to the training and give them their own system account.
Is there a refund policy?
We want you to be completely satisfied with your training. We offer a 30 day, no hassle, no quibble, money-back guarantee if you are not 100% satisfied.
To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not complete the training in order to make a valid refund claim.
Will the course work on a tablet or mobile phone?
We do not recommend using our Microsoft Office courses on a mobile phone. We recommend using the latest versions of Google Chrome and Firefox to ensure you have the best possible experience.
How long do learners have to complete a course?
There is no set completion time for this course. Learners can study in their own time at their own speed and may pause, leave and come back to the system to continue the training at any time.
Does the course contain sound?
Yes, this course contains sound. For those without sound on their computer or device, the narration is covered in an optional text box at the bottom of the training.
Bulk discounts are available on purchases of 10 or more courses.
If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on 01943 885 085 to make an enquiry.