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Outlook advanced screenshot
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Suitable for anyone who uses Microsoft Office this course is designed for all abilities and will help you develop your skills.

By completing this course you will learn how to manage emails, contacts and schedule meetings.

  • Online, self-paced training
  • Three courses
  • The study time required for one lesson is approximately 20-30 minutes.
  • The study time required for one course is approximately 8 hours
  • 24-hour learner support
  • Instant digital certificate on completion


Our three interactive Microsoft Outlook training courses provide the essential skills you need to effectively use the program, ensuring you feel confident in your work.

Designed for all abilities, our courses are broken down into three levels – introductory, intermediate and advanced, so you can be sure to find the level you require.

Course Description

Microsoft Outlook is a mail client, which enables its users to not only manage their emails, but also their contacts, appointments, tasks and more. These three courses will help you develop your skills from a beginner’s level to an advanced one. They will help you become familiar with the program environment, and through step by step instructions, you will learn how to:

  • Create and send messages as well as to read the received ones.
  • Use the address book and create new contacts.
  • Create tasks, notes and track your actions in the Journal.
  • Organise various appointments and manage invitations.

Why take this course?

This online training will help learners who may or may not have previous experience with the Microsoft Outlook application to develop their skills and understanding of the software and how it works, to improve their work or employability.

This course will teach learners the basics of Microsoft Outlook 2016 including how to manage emails and contacts and schedule meetings. This course will build up your skills until you are an advanced learner of Microsoft Outlook.

Who should take this course?

These courses are aimed at anyone who uses Microsoft Office, whether that is in study, at home or at work. As our courses are tailored to all abilities with introductory, intermediate and advanced levels, they are suitable for all learners. This ranges from beginners to those learners who want to refresh and update knowledge they already have.

Elearning content

MS Outlook 2016: Introduction

MS Outlook 2016: Intermediate

MS Outlook 2016: Advanced


All learners who successfully complete the course will be able to download and print a certificate. As this is an excellent indication of your skills, we suggest you keep it for your own records in order to show current or future employers.

How It Works

Frequently asked questions

Do I need an e-mail address to buy this course?

Yes, you will need an e-mail address to buy this course. This is because we use your e-mail address to create an account for you in our learning management system - where you will take the training. We also need your email address to send your purchase receipt.

If you buy more courses in future using the same e-mail address during checkout, then these will automatically be added to your system account.

If you pay by PayPal, we will use your PayPal email address to create your system account.

Can I buy this course and give it to other people?

Yes, you can buy the training using your own email address and then give it to other learners from your system account.

Each learner will need to have their own email address. This is so that we can send them a link to the training and give them their own system account.

Is there a refund policy?

We want you to be completely satisfied with your training. We offer a 30 day, no hassle, no quibble, money-back guarantee if you are not 100% satisfied.

To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not complete the training in order to make a valid refund claim.

Will the course work on a tablet or mobile phone?

We recommend using a desktop or laptop for the best learning experience. This course can also be taken on tablet and mobile devices - including iPads and iPhones.

Is a specific internet browser recommended?

For the best possible experience, we recommend learners use Google Chrome, Internet Explorer 11 or Firefox. Please ensure there are no updates pending on your browser.

How long do learners have to complete a course?

There is no set completion time for this course. Learners can study in their own time at their own speed and may pause, leave and come back to the system to continue the training at any time.

Does the course contain sound?

Yes, this course contains sound. For those without sound on their computer or device, the narration is covered in an optional text box at the bottom of the training.

How long is the certificate valid for?

There is no set time for how long this certificate is valid for. It is generally recognised that certificates are renewed every three years.


Bulk discounts

Bulk discounts are available on purchases of more than 10 courses.

If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on 01943 885 085 to make an enquiry.

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+44 (0)1943 605 976

Virtual College

Marsel House


West Yorkshire

LS29 8DD

Awards for footer
Gold and silver award winners at the Learning Technologies Awards 2017 - including gold for excellence in the design of learning content.


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