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Omitted and Delayed Medicines in Hospitals
Omitted and Delayed Medicines in Hospitals
Omitted and Delayed Medicines in Hospitals
Omitted and Delayed Medicines in Hospitals

Overview - Omitted and Delayed Medicines in Hospitals

For a variety of reasons, medicine doses are often omitted or delayed in hospital. This can cause serious harm or even death, in some cases for some critical patients. This course is aimed at all healthcare professionals who prescribe, dispense, review, supply or administer medicines in hospitals.

On completion of this course learners will:

  • Demonstrate an increased awareness of the frequency and types of reported incidents, and harms that arise from omitted and delayed medicines doses in hospital.
  • Describe safer practice to minimise the frequency and risk of harm arising from omitted and delayed medicine doses in hospital.

Lesson Plan

Areas covered in this course include:

  • Traditional Errors
  • Errors of Omission or Delay
  • Working Together to Reduce the Risk
  • National Patient Safety Incident Reports
  • Omitted Antimicrobial Doses
  • Critical Medicines
  • How to Minimise Harm
  • National Guidance on Minimising Harm
  • Local Medicine Procedures
  • Monitoring Medicines Administration
  • Medication Safety Thermometer Pilot Sites 1, 2 & 3
  • Case Studies


On completion of this course you will be able to download a Virtual College certificate.


Approximately 45 minutes - 1 hour. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.

Target Audience

This course is aimed at all healthcare professionals who prescribe, dispense, review, supply or administer medicines in hospitals.

Entry Requirements

There are no specific entry requirements for this course.

Cost and Discounts

Do you qualify to access this course free of charge?

If your organisation has purchased access to the Patient Safety Training Suite you’ll be able to access this course for free, visit our self-registration page to find out more

12 months access to the Patient Safety Training Suite of 13 courses costs just £5,000 + VAT. Different options are available for individuals, small, medium and large organisations. Email for more information.

How It Works

How it Works

This is an online course which is studied via the Virtual College Learning Management System, Enable. All of the training is taken online. The course is self-paced so you decide how fast or slow the training goes. You can also revisit the training material, even after you have completed the course.

Four easy steps to e-learning

Step 1: Find a course

You can buy one or more courses online for yourself or others and, whether you know what you’d like to study or would simply like to browse, finding a course is easy.

Here are some ways you can quickly find the information you need:

    • Search for a course using search box
    • Click "courses" on the top navigation. This page will show a complete list of courses, ordered by our best sellers and new releases
    • Browse courses by category, for example Safeguarding

Step 2: Buy the course

When you've found the course you want simply click on “Add to basket”. You can then continue shopping or check out and make a secure payment via the PayPal payment screen. This allows you to pay with most popular credit or debit cards or your PayPal account, and receive your receipt by email.

All our payments are dealt with by PayPal; one of the world’s most well-known payment providers – Great Britain’s no 1 preferred online and mobile payment method, so you can be sure that your payment will be safe and secure. Here at Virtual College we never even get to see your credit card details!

Once your purchase has gone through you will be able to continue to a login screen. Enter your name and create a password if prompted. This will log you into our Learning Management System (LMS) where you will be able to take the course or allocate it to other people.

You can purchase more than 10 courses online, however if you wish to purchase more than 10 courses, and you would like to be invoiced in advance, you can e-mail us on or contact our sales team on 01943 885 085.

Step 3: Take the course

For the best possible internet browser experience we recommend you use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox.

You will get a better learner experience if you have sound enabled. Most computers come with built-in speakers, but the narration will generally be written in text on the screen for you to read if you don't have sound turned on.

The course is interactive and you may need to click on parts of the screen before you can advance. This will be obvious as the narration and text will tell you what to do or the links will pulse and flash. The system will remember where you left off and take you back there, but you can go over any part of it as many times as you want to and take as long as you want.

You can write your own notes for the course and print them off or simply store them to access later any time you view your course.

When you get to the end, you will be presented with an assessment to check your understanding. Don't worry; in most cases you can take this assessment six times at no extra cost, and we have policies and procedures in place for adding further attempts.

Step 4: Your certificate

If you have chosen the self-print option, then upon successfully completing your course, your certificate will be available to print online through the Learning Management System.

If you have chosen the posted option, we will post out your certificate to you first class within one working day. Our posted certificates are of extremely high quality, carry an authorisation seal and will be pre-printed with your name.

We recommend that your certificate is displayed prominently as this helps your customers and officials know that you have completed a quality training course.


Bulk discounts

Bulk discounts are available on purchases of 10 or more courses.

If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on 01943 885 085 to make an enquiry.

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