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Management courses

Whatever your role or position, our selection of management courses can provide you with the knowledge and expertise to fill any skills gaps or improve your approach. They’re suitable for individuals or organisations, and are designed to apply to a wide variety of industries and workplaces. They’re also ideal for providing training for existing staff members moving into managerial roles, equipping them with the tools they need to be successful.

Our courses include HR management, line management, employment law training, and reward management, as well as managing pressure and stress in the workplace.

developing the skills of a HR manager

Developing the skills of a HR Manager / HR Business Partner

Upon completion of these modules, learners will gain the skills and knowledge they require to be an efficient and lawful HR Manager. You’ll also get a deeper understanding of the roles of the HR Manager, and the challenges and skills you will face within the HR industry.

£45.00 + VAT
Recruitment, Pay and Retention

Employment Law for Line Managers - Recruitment Pay and Retention

Upon completion of these modules, learners will gain the skills and knowledge they require to be an efficient and lawful line manager.

£45.00 + VAT
Managing change and performance

Employment Law for Line Managers - Managing Change and Performance

Upon completion of these modules, learners will understand the key aspects you must be aware of during the recruitment process, and how to lawfully manage organisational change and disciplinary matters.

£45.00 + VAT
Understanding how to resource and plan for the future

Understanding Reward Management

Upon completion of these modules, learners will gain the knowledge and the skills they require to be an effective line manager, to recognise the impact a reward system has on increasing motivation and value.

£45.00 + VAT
Understanding Reward Management

Understanding How to Resource and Plan for the Future

Upon completion of these modules, learners will gain the skills they need to be able to resource and plan for the business effectively.

£45.00 + VAT
Managing Stress Attendance and Pressure

Managing Attendance - Managing Stress and Pressure

This course is all about how, by gaining understanding of what stress and pressure are and what factors affect them, you can have an influence on the well-being of your team.

£30.00 + VAT
Improving your Emotional Intelligence - Introduction

Introduction to Emotional Intelligence

This course looks at emotional intelligence and having the ability to understand and manage your emotions and those of the people around you.

£15.00 + VAT
Principles of serving food and beverages to customers

Principles of Serving Food and Beverages to Customers

The course describes the different products, operation procedures and technical skills in different types of good and beverage outlets, including the four service methods. The course also provides background on the scope of the sector, including regional, national, multinational, global and SME operations.

£15.00 + VAT
Listening

Introduction to Listening

This course covers various aspects of listening and emotional intelligence: the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings.

£15.00 + VAT
An introduction to leadership

An Introduction to Leadership

The course describes basic leadership and management skills and the main differences between these, the role of coaching in the workplace to empower employees and how teams develop and the implications for leadership.

£15.00 + VAT
Legislation relating to the Service of Food and Beverages

Legislation Relating to the Service of Food and Beverages

The course describes the main and current legislation in the food drink sector, the role of the enforcement bodies and the consequences of non-compliance

£15.00 + VAT
Developing a Personal Development Plan

Developing a Personal Development Plan

This course looks at creating a personal development plan, developing your skills in goal planning and how to outline your goals using the SMART approach – it also helps you to identify and prioritise your learning needs.

£15.00 + VAT
Giving customers information in food service

Giving Customers Information in Food Service

The course describes the importance of the hospitality sector to the UK economy; the importance of good customer service in the hospitality sector and the roles of service staff as key contact points for customers.

£15.00 + VAT
Principles of effective resource use, waste reduction and cost savings

Principles of Effective Resource Use, Waste Reduction and Cost Savings

This course looks at creating efficiency in the hospitality sector and how this leads to an improved experience for clients, greater profitability, a service that runs smoother and reduced waste. It also supports greater environmental sustainability and energy savings.

£15.00 + VAT
Creative thinking

Creative Thinking

This course uses five concepts to explore the use of creative thinking in business and each of these is explored separately, for example: what is creative thinking; what happens if we don’t use creative thinking; what makes a creative thinker etc.

£15.00 + VAT
Principles of managing service and dining areas

Principles of Managing Service and Dining Areas

The course describes the current responsibilities of any food outlet under the law, with regards to a safe workplace, safety of plant and machinery and systems, safely storing articles and substances, adequate welfare facilities and how to provide information, instruction, training and supervision necessary to provide health and safety for employees.

£15.00 + VAT
Principles of providing additional services

Principles of Providing Additional Services

This course looks at how to promote and encourage customers to take up additional products and services.

£15.00 + VAT
managing_a_team

Managing A Team

This course describes how to manage team performance using different management models and by identifying the different roles and requirements in a team, as well as understanding motivational theory.

£15.00 + VAT
an_introduction_to_project_management

An Introduction to Project Management

The course will define a project, describe the key stages and process of project management and will use PRINCE2 project management methodology to illustrate the project management process.

£15.00 + VAT
effective_budget_controls

Effective Budget Controls

This course is aimed at team leaders and professionals in the finance sector, it explains what a budget is and the budget setting process.

£15.00 + VAT
making_the_case_for_change

Making the Case for Change

This course is aimed at team leaders and business professionals who would manage and initiate change within an organisation.

£15.00 + VAT
Commercial acumen and awareness

Commercial Acumen and Awareness

This course is aimed at business leaders and professionals to explain the difference between commercial acumen and awareness. It will relate to different business situations and scenarios with frameworks.

£15.00 + VAT
financial_management

Financial Management Including Budget Setting

Aimed at team leaders and business professionals this e-learning course covers the purpose of financial management and budgets.

£50.00 + VAT
financial_forecasting

Financial Forecasting

This course is aimed at financial officers, team leaders and professionals. On completion learners will be able to explain financial forecasting, the challenges that come with it and the different methods.

£50.00 + VAT
CPD
investors-in-people-silver
ISO 9001:2015
bcs-accredited-training-partner
Crown Commercial Service Supplier

Contact

+44 (0)1943 605 976

Virtual College

Marsel House

Ilkley

West Yorkshire

LS29 8DD

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