Management courses

Developing the skills of a HR Manager / HR Business Partner

Upon completion of these modules, learners will gain the skills and knowledge they require to be an efficient and lawful HR Manager. You’ll also get a deeper understanding of the roles of the HR Manager, and the challenges and skills you will face within the HR industry.

£45.00 + VAT

Employment Law for Line Managers - Recruitment Pay and Retention

Upon completion of these modules, learners will gain the skills and knowledge they require to be an efficient and lawful line manager.

£45.00 + VAT

Employment Law for Line Managers - Managing Change and Performance

Upon completion of these modules, learners will understand the key aspects you must be aware of during the recruitment process, and how to lawfully manage organisational change and disciplinary matters.

£45.00 + VAT

Understanding how to resource and plan for the future

Understanding Reward Management

Upon completion of these modules, learners will gain the knowledge and the skills they require to be an effective line manager, to recognise the impact a reward system has on increasing motivation and value.

£45.00 + VAT

Understanding How to Resource and Plan for the Future

Upon completion of these modules, learners will gain the skills they need to be able to resource and plan for the business effectively.

£45.00 + VAT

Managing Attendance - Managing Stress and Pressure

This course is all about how, by gaining understanding of what stress and pressure are and what factors affect them, you can have an influence on the well-being of your team.

£30.00 + VAT

How to Manage Coaching

This management course was designed to provide managers with the skills to introduce a coaching system and improve development and performance in the workplace.

£30.00 + VAT

How to Manage Learning and Development

This management training course has been designed to provide learners with the knowledge and skills required to manage growth, learning and development in the workplace and recognise the important of this in your role as a manager.

£30.00 + VAT

How to Manage Through Change

This course has been developed to provide managers with the skills knowledge required to manage through change in the workplace. On completion, learners will understand the importance of managing through change, how to transition smoothly through change and how to successfully implement change.

£30.00 + VAT

How to Manage Recruitment and Selection

Effective Recruitment and Selection is important as part of a manager’s role and to the success of an organisation.

£30.00 + VAT

How to Manage Volunteers

Volunteers will have different reasons and motivations in choosing to volunteer their time. It is the role of the manager to effectively recruit, motivate, manage and develop volunteers to ensure both parties benefit fully from the process.

£30.00 + VAT

How to Manage Retirement

This course has been developed to provide managers with the knowledge and skills required to manage the retirement of older employees in the workplace. Learners will begin to understand retirement law, be able to support older employees through their retirement, understand pension schemes, and effectively develop succession plans.

£30.00 + VAT

Understanding the Role of the Manager

It is vital that managers understand their role within an organisation; they are required to motivate staff, keep order and set standards. They co-ordinate people, money, projects, and are often the conduit between workers and senior management.

£30.00 + VAT

How to Delegate Effectively

This course provides learners with an increased understanding of the importance of effective delegation and outlines the key steps to take in order to delegate effectively.

£30.00 + VAT

How to Manage Conflict

Conflict in the workplace is inevitable as individuals will often have different needs, ideas, beliefs and values. If managed constructively, conflict can have a positive outcome, leading to better decision making and fuelling creativity and innovation.

£30.00 + VAT

How to Manage Sickness and Absence

Within the workplace, it is important that you, as a manager, are able to effectively manage employees who are unable to attend work for reasons of illness or injury.

£30.00 + VAT

How to Manage Discipline and Grievance

Grievances are concerns, problems or complaints that employees raise with their employers. Employers use disciplinary procedures to tell employees that their performance or conduct isn't up to the expected standard and to encourage improvement.

£30.00 + VAT

How to Manage Effective Meetings

Knowing how to hold efficient and effective meetings is a key aspect of making projects or activities successful.

£30.00 + VAT

How to Manage Capability

Having the ability to manage poor employee performance is an essential skill for any manager wanting to maximize performance at an individual or a team level.

£30.00 + VAT

How to Develop an Effective Induction

An induction helps staff understand the aims of the organisation and the way in which their role contributes.

£30.00 + VAT

How to Manage Working Parents

Working parents comprise a significant proportion of the workforce organisations must therefore cater for the needs of working parents through the development of family policies and flexible working.

£30.00 + VAT

How to Manage Equality and Diversity

Successful implementation of equality and diversity in all aspects of work ensures that people are valued, motivated and treated fairly.

£30.00 + VAT

How to Develop a Culture of Openness and Trust

This course provides learners with an increased understanding of what the term organisational culture means and the benefits of adopting a culture of openness and trust.

£30.00 + VAT

Improving your Emotional Intelligence - Introduction

Introduction to Emotional Intelligence

This course looks at emotional intelligence and having the ability to understand and manage your emotions and those of the people around you.

£15.00 + VAT

Provide Support to Manage Pain and Discomfort

This course looks at how pain and discomfort are common experiences during our lives. It is important to recognise the difference between the two within the healthcare sector, to ensure that individuals receive appropriate support and treatment.

£15.00 + VAT

Principles of Serving Food and Beverages to Customers

The course describes the different products, operation procedures and technical skills in different types of good and beverage outlets, including the four service methods. The course also provides background on the scope of the sector, including regional, national, multinational, global and SME operations.

£15.00 + VAT

How to Manage Redundancy

This online training course has been developed to provide learners with an increased understanding of how to manage redundancy, including the legal framework and the process to follow for a fair redundancy.

£30.00 + VAT

Introduction to Listening

This course covers various aspects of listening and emotional intelligence: the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings.

£15.00 + VAT

An Introduction to Leadership

The course describes basic leadership and management skills and the main differences between these, the role of coaching in the workplace to empower employees and how teams develop and the implications for leadership.

£15.00 + VAT

Legislation Relating to the Service of Food and Beverages

The course describes the main and current legislation in the food drink sector, the role of the enforcement bodies and the consequences of non-compliance

£15.00 + VAT

Supporting Individuals to Access and Use Services and Facilities

This course is aimed at those healthcare workers supporting individuals who are accessing services and facilities. The module describes which types of diagnosed conditions would require individuals to access healthcare services and facilities in order to live independently.

£15.00 + VAT

How to Recognise and Reward Your Team

Individuals are attracted, retained and engaged by a whole range of financial and non-financial rewards so it is important that you, as a manager, are able effectively investigate and understand your team’s motives, to be able to offer the most suitable reward packages.

£30.00 + VAT

Developing a Personal Development Plan

This course looks at creating a personal development plan, developing your skills in goal planning and how to outline your goals using the SMART approach – it also helps you to identify and prioritise your learning needs.

£15.00 + VAT

Giving Customers Information in Food Service

The course describes the importance of the hospitality sector to the UK economy; the importance of good customer service in the hospitality sector and the roles of service staff as key contact points for customers.

£15.00 + VAT

Principles of Effective Resource Use, Waste Reduction and Cost Savings

This course looks at creating efficiency in the hospitality sector and how this leads to an improved experience for clients, greater profitability, a service that runs smoother and reduced waste. It also supports greater environmental sustainability and energy savings.

£15.00 + VAT

Creative Thinking

This course uses five concepts to explore the use of creative thinking in business and each of these is explored separately, for example: what is creative thinking; what happens if we don’t use creative thinking; what makes a creative thinker etc.

£15.00 + VAT

Principles of Managing Service and Dining Areas

The course describes the current responsibilities of any food outlet under the law, with regards to a safe workplace, safety of plant and machinery and systems, safely storing articles and substances, adequate welfare facilities and how to provide information, instruction, training and supervision necessary to provide health and safety for employees.

£15.00 + VAT

Principles of Providing Additional Services

This course looks at how to promote and encourage customers to take up additional products and services.

£15.00 + VAT

Undertake Agreed Pressure Area Care

This course begins with a look at skin, its characteristics and functions and some statistics. Pressure ulcers, bedsores and pressure sores are described in detail, including symptoms, risk factors, where they occur and how to treat them, including the changing of dressings and monitoring the progress and effectiveness of the treatment.

£15.00 + VAT