Overview - Managing Attendance
This e-learning programme has one single aim – to help managers to feel confident in managing attendance. Effective absence management is about creating working environments where employees are less likely to wake up and think ‘I don’t feel like going in to work today’.
A certain level of employee absence is an unavoidable feature of working life, but this does not mean that all absences should be regarded as inevitable and accepted passively. It is possible to reduce the amount of absence caused by aspects of work and also to tackle it by proactively managing attendance. These comprehensive modules focus on both prevention and rehabilitation.
The average cost of absence increased to £659 per employee per year from last year’s figure of £598. (CIPD 2007) Back pain is the leading cause of long-term absence for manual workers, while stress is the main cause of long-term absence for non-manual employees. On average, employers believe that about 16% of absence is not genuine.
Research from recent studies (IRS 2007, CBI/AXA 2007) highlights the important role manager’s play in managing attendance. This programme addresses these issues and educates managers on return to work interviews, disciplinary, short term attendance targeting, record keeping and the role of Occupational Health.
The programme has been created by Wellbeing4business in partnership with the Virtual College and has been written by experts in Occupational health, attendance and employment law. Main contributors were Joan Lewis, Dr Les Smith and managers and Human Resources professionals at Heart of England NHS Foundation Trust.
This course contains 6 e-learning modules and will take approximately 8-10 hours to complete. As an e-learning course learners are able to work at their own pace, breaking off and resuming their study as appropriate, the system automatically tracks progress throughout.
The sections covered include:
- Introduction A brief introduction into best practice research and the course objectives.
- Rights and responsibilities This employment module has nine activities including; employment law responsibilities, data analysis and protection, sick pay and medical certificates, disciplinary and dismissal, discrimination including disability, age discrimination, bullying.
- Health and wellbeing An interactive module that helps managers to understand the importance of wellbeing at work. The module educate managers how to manage pressure in themselves and others and details the legalities and implications of stress at work. The module also covers the management of musculoskeletal disorders (MSD) and absence
- Return to work This module introduces the Bio-psychosocial model and its role in removing the obstacles that prevent or delay return to work. Managers are given checklists that support successful return and informed on the role of data and communication. Finally the module teaches managers how to carry out the return to work interviews/discussions using the GROW model. This module is supported by numerous video and audio cases
- Support services This module demonstrates the role of Occupational health, Human Resources and Employee Assistance Programmes. It helps managers to understand how to communicate with health professionals and clarifies understanding on medical ethics, confidentiality and compliance
- Short and long term attendance This final module summaries the best practice guidelines in managing both short and long term absence.
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
On completion of this course you will be able to download a Virtual College certificate.
Approximately 8 - 10 hours. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.
This course is highly relevant for any Manager who has a role in managing attendance. Enrolling on this course helps meet health and safety obligations and supports attendance management plans. Previous knowledge of the subject is not required.
There are no specific entry requirements for this course.
How it Works
This is an online course which is studied via the Virtual College Learning Management System, Enable. All of the training is taken online. The course is self-paced so you decide how fast or slow the training goes. You can also revisit the training material, even after you have completed the course.
Four easy steps to e-learning
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You can purchase more than 10 courses online, however if you wish to purchase more than 10 courses, and you would like to be invoiced in advance, you can e-mail us on firstname.lastname@example.org or contact our sales team on 01943 885 085.
Step 3: Take the course
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You will get a better learner experience if you have sound enabled. Most computers come with built-in speakers, but the narration will generally be written in text on the screen for you to read if you don't have sound turned on.
The course is interactive and you may need to click on parts of the screen before you can advance. This will be obvious as the narration and text will tell you what to do or the links will pulse and flash. The system will remember where you left off and take you back there, but you can go over any part of it as many times as you want to and take as long as you want.
You can write your own notes for the course and print them off or simply store them to access later any time you view your course.
When you get to the end, you will be presented with an assessment to check your understanding. Don't worry; in most cases you can take this assessment three times at no extra cost, and we have policies and procedures in place for adding further attempts.
Step 4: Your certificate
You will be able to print your own certificate at the end of the course.
Some courses also include the option of a high-quality posted certificate, for example our Level 2 Food Safety and Hygiene courses.
Bulk discounts are available on purchases of 10 or more courses.
If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on 01943 885 085 to make an enquiry.