Pocketbooks accelerate learning. Packed with tips, tools and techniques, Pocketbooks provide the knowledge, skills and behaviours which are essential to improving performance, both individually and organisationally. They are written using accelerated learning principles to maximise memory retention and recall. It's fun to learn with Pocketbooks and new skills are quickly transferred back to the workplace.
A survey of managers in a leading UK supermarket chain revealed that those high on EI (emotional intelligence) experienced less stress, enjoyed better health, demonstrated higher levels of morale and performance, and reported a better quality of life.
US research involving partners of a multi-national consulting firm showed that those people with higher EI competencies secured $1.2 million more profit.
In The Emotional Intelligence Pocketbook author Margaret Chapman- Clarke – a coaching psychologist and coach-supervisor – demystifies a complex subject that hitherto has only been covered by academic, heavyweight literature.
The book takes readers through each of the five steps to attaining EI and describes how organisations can become emotionally intelligent.
Includes the Boston Intelligence Questionnaire with which readers can assess their current level of EI and identify those capabilities that require further development.
A pocketful of tips to improve your emotional and social awareness, and ability to manage feelings – your own and other people’s
Current subscribers to the PocketLibrary come from both the public and private sectors. Financial services, transport, healthcare, education, local government, utilities, telecoms, retail, leisure and other sectors are all represented. You'll be familiar with many of the names.
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