Take a look at our FAQs to see if we can help you get your certificate downloaded or printed from the system.
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You will need to log into your record and go to your ‘Completed Learning’ / ‘Awards’ tab on your record. This part of your record shows all your completed courses and from here you will be able to save and print your certificate.
Have you double checked that you’ve finalised your certificate on your account? Virtual College won’t send out your certificate unless you have finalised your certificate and confirmed the address you need the certificate sending to. If you have done this, your certificate will be sent out to you by first class post at the beginning of the following working week.
Please contact our Support team on email@example.com
The only certificates we post out to users are for the Level 2 and 3 Food Hygiene courses, as there is an extra cost to have this certificate posted out.