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Studying a course

We’ve taken the stress out of studying. Find out how you can study, what skills you need, how long studying can take and what to do if you have a technical problem.

Studying a course FAQs

Can I access a course from anywhere?

Yes you can complete a course from any computer that has internet access.

Do I need advanced computer skills?

No, if you can access a computer, understand basic functions and follow instructions you will be able to use the system.

How long does it take to study a course?

If you are buying a course online a guide to how long it should take you to complete is usually given within the course description under the heading “Duration”.

Virtual College does not set a time limit for courses to be completed. You can log in and log out as many times as you want and resume from where you left off. The training can be completed over as long a timescale as you want, there are no deadlines.

However, if your employer purchases courses for you to take as mandatory training, they may set a time limit for your completion.

Is there a test at the end of the course?

Yes, there is a test at the end of the course. You will be given three attempts to pass. If you fail the third attempt, you will be given details of who to contact and they will reset your course so that you can review the training material before taking further attempts.

What if I have a technical problem?

If you should need help, you can contact our learner support team by email with a description of your issue:

Still need help?

If you did not find the information you needed, contact our support team on 01943 605 976 or by email with a description of your issue:

ISO 9001:2015
Crown Commercial Service Supplier
LPI Accredited Learning Technologies Provider


+44 (0)1943 605 976

Virtual College

Marsel House


West Yorkshire

LS29 8DD

Awards for footer
Gold and silver award winners at the Learning Technologies Awards 2017 - including gold for excellence in the design of learning content.


We are in the process of moving to one Virtual College website. If you want to go back to a course, or start a course, bought from our old website then you may need to login to our original learning management system. Otherwise, please proceed to our new learning management system to return to your training.


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