Studying a course FAQs
Can I access a course from anywhere?
Yes you can complete a course from any computer that has internet access.
Do I need advanced computer skills?
No, if you can access a computer, understand basic functions and follow instructions you will be able to use the system.
How long does it take to study a course?
If you are buying a course online a guide to how long it should take you to complete is usually given within the course description under the heading “Duration”.
Virtual College does not set a time limit for courses to be completed. You can log in and log out as many times as you want and resume from where you left off. The training can be completed over as long a timescale as you want, there are no deadlines.
However, if your employer purchases courses for you to take as mandatory training, they may set a time limit for your completion.
Is there a test at the end of the course?
Yes, there is a test at the end of the course. You will be given three attempts to pass. If you fail the third attempt, you will be given details of who to contact and they will reset your course so that you can review the training material before taking further attempts.
What if I have a technical problem?
If you should need help, you can contact our learner support team by email with a description of your issue: firstname.lastname@example.org