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Why should social housing providers conduct a GDPR audit?

schedule 5th February 2018 by Fiona Sheen in Virtual College Last updated on 24th April 2018

glasses next to houses

By now you have probably heard the acronym GDPR as often as PPI!

Nevertheless, for social housing providers, the upcoming 2018 GDPR audit could be the single largest and most important task that your organisation will consider now and throughout next year.

Conducting an audit is the simplest and easiest way to see if your business has any compliance-related gaps.

To help you through the process, Virtual College has created Enable Audit - an online auditing system, developed in collaboration with professionals who regularly create audits. The browser-based system allows you to create multiple audits, capture detailed information and generate reports quickly in a variety of formats.

This can help social housing providers meet deadlines like GDPR easily by allowing them to make changes on time and within regulatory guidelines. Whether you’re a director, a compliance officer or the designated data protection officer in your organisation, you can easily create risk assessments and grading criteria by team, department or company-wide.

By starting the auditing process now, you can utilise the time and resources available to get the process right, helping you to understand what your organisation needs to do to comply with the new GDPR and ensure your residents’, business partners’ and suppliers’ personal data is processed safely.

You will need to ensure your workforce is trained correctly with access to the policies they need, when they need them.

As with any regulation there must be ways of measuring this and ensuring that everything is regularly up-to-date. Failing to do so can lead to financial penalties, legal action being taken against you and damage to brand reputation.

But enforcing compliance and measuring it can be difficult, costly and time-consuming. So how can you ensure your workforce gets the training they need to stay compliant and how can you track this to prove your company is adhering to the legislation?


E-learning delivered via a learning management system (LMS) can cut the monetary and time costs of face-to-face training, whilst ensuring all your employees receive the training they need.

Virtual College has produced an online course aimed at those involved in the handling of people’s information as part of their day to day role. ‘The Essentials of GDPR’ course helps learners to understand the key principles of GDPR and the key differences between the previous data protection regulation and the upcoming GDPR.

As e-learning is accessed via a browser-based LMS, it can be completed at any time and any place – allowing your workforce to undertake training when it suits them.

All of your training materials, resources, policies, procedures and any other legal documents can be stored in one central location, enabling your staff to access them when they need to. Logins for each employee will store information related to completion of training, as well as giving you the ability to set compliance-related goals and check progress regularly.

Adopting online systems and training for your compliance needs can ensure that no details are missed, helping you stay confident that your business and your workforce is compliant with relevant legislation.

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Fiona Sheen for Virtual College

Author: Fiona Sheen

Fiona is a Learning Technology Consultant with Virtual College and has over 20 years of experience in customer service and relationship management in various industries. A graduate from Aberdeen University, Fiona enjoys baking, reading and running in her spare time.

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