The housing sector is currently undergoing a period of reform where levels of quality provision must be maintained despite major changes. This change is taking place at a time where significant budget constraints are also at play and efficiency savings are high on the agenda.
At this time of change it is important that the most effective learning programmes are in place to support the transformation and aid cost savings.Online training means a clear, consistent message is delivered across all staff and ensures learning and developing programmes provide a sense of stability during change. Virtual College has worked with a number of housing associations to develop online training packages that are designed to be cost-effective and flexible in order to adapt to the agile nature of housing and reduced budgets during this turbulent period.
Pre-tenancy Training for New Tenants
The Pre-tenancy Training course was developed for first time tenants for help with finding accommodation, managing finance, debt and budgeting, tenancy agreements and setting up utilities.
The Principles of Effective Income Management
The Principles of Effective Income Management course will look at rent arrears and the importance of prevention and control. It also addresses the challenges facing social housing providers in ensuring that rent can be paid and tenancies sustained.
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Our staff find it convenient to learn online as they can undertake their training at a time and place which is convenient for them.
The introduction of e-learning has allowed us to deliver equivalent training for the same number of staff in significantly less time and a reduced cost.
E-learning allows our staff to go at their own pace.