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LO40 - Becoming a Better Listener

LO40 - Becoming a Better Listener

Overview - LO40 - Becoming a Better Listener

This course is provided by Learning4Business. Having completed this course you should be able to:

  • bring about a positive outcome from interviews, discussions and conversations by listening and observing more
  • make objective judgements about the nature of what is being said thanks to ability to 'listen beyond' the verbal message
  • recognise why others may have listened ineffectively, and take appropriate steps to assist them in remedying the situation

Having completed courses L038, 'An Introduction to listening', and L039, 'Removing the Barriers to Listening', you will be motivated to discover how to finally become an effective listener. This course looks in detail at the various skills and behaviours that will enable you to do this. As a result, you will be both more competent and confident in all situations that require you to gather information, seek opinions or reveal attitudes.

Successful completion of this course, in tandem with the other two in the series, will develop in an employee with the potential to become a highly effective listener. Good listeners who also possess good questioning skills (see the Learning4business courses on this subject) are good communicators, and good communicators provide the innovation and drive that all organisations need.

The course is divided into 3 sections covering the following areas:

  • verbal and non-verbal attending behaviours that demonstrate active listening, and encourage communication
  • how listening self-discipline leads to better results
  • how observation of the speaker helps to interpret meaning

Certification

On completion of this course you will be able to download a Virtual College certificate.

Duration

Approximately 40 mins. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like, and there is no limit on how long you can take to do the course.

Target Audience

Anyone who wishes to develop with the potential to become a highly effective listener.

Entry Requirements

None

Cost

£40.00 + VAT (£48.00 inc. VAT)

Discounts are available for multiple purchases - phone 01943 605976, or email info@virtual-college.co.uk for details

£40.00+ vat
for full package
Discounts
Available for purchases of 10 or more courses. They are automatically calculated when you add courses to your cart.
Corporate Purchasers
If you have 10 or more learners and want to track their progress or, for details of how we can help you with a corporate e-learning solution, please contact us
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