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LO9 - Meeting Behaviour and Problem Characters

LO9 - Meeting Behaviour and Problem Characters

Overview - LO9 - Meeting Behaviour and Problem Characters

Having completed this course you should be able to:

  • recognise, and deal appropriately with, the various stages of group development
  • recognise, and deal effectively with, the different types of meeting participant.
In the workplace today meetings seem to take up much of our working day. This 'pulling together' as a group should result in increased effectiveness whether in decision making, problem solving or or information exchange. Sadly, however, this is not always the case thanks to inappropriate behaviour by individuals or groups within the meeting.

Having achieved the learning outcomes of the course you will be in a good position to do with such behaviour by understanding how and why groups and individuals work together.

If we must have meetings, then let's make them work! This would be the attitude of any sensible organisation, and an important step along this road is to understand why people behave the way they do in meetings. Once you are able to recognise specific behaviour, and are able to deal with it successfully, meetings will become more effective and productive.

The course is divided into 5 sections covering the following areas:

  • the different types of meeting behaviour
  • the various types of problem participants
  • dealing with problem particiapnts
  • group development and group dynamics
  • techniques for handling conflict within groups

Certification

On completion of this course you will be able to download a Virtual College certificate.

Duration

Approximately 40 mins. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like, and there is no limit on how long you can take to do the course.

Target Audience

Anyone who wishes to deal with such behaviour by understanding how and why groups and individuals work together.

Entry Requirements

None

Cost

£40.00 + VAT (£48.00 inc. VAT)

Discounts are available for multiple purchases - phone 01943 605976, or email info@virtual-college.co.uk for details

£40.00+ vat
for full package
Discounts
Available for purchases of 10 or more courses. They are automatically calculated when you add courses to your cart.
Corporate Purchasers
If you have 10 or more learners and want to track their progress or, for details of how we can help you with a corporate e-learning solution, please contact us
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