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Health Innovation North East and North Cumbria (HI NENC)
Delivering Trusted, Compliant and High-Quality Services Through Partnership with HI NENC
At Virtual College, strong governance, transparency and quality delivery are fundamental to how we work with public sector and health innovation partners. Our engagement with Health Innovation North East and North Cumbria (HI NENC) reflects this commitment—bringing together robust compliance, best-practice service delivery and a shared focus on innovation that delivers real-world impact.
Built on a Robust Procurement Framework
HI NENC’s Dynamic Purchasing System (DPS) provides a structured, competitive and transparent route to market for specialist service providers. Virtual College’s participation as an approved supplier demonstrates our ability to meet stringent procurement, governance and delivery standards, while responding flexibly to the evolving needs of the health and innovation ecosystem.
Through mini-competition tendering, services are commissioned on the basis of quality, capability and value—ensuring that programmes are delivered by organisations with the expertise, capacity and assurance required in complex, regulated environments.
Quality, Compliance and Best Industry Practice
Service delivery under the HI NENC framework is underpinned by clear expectations around quality, compliance and accountability. Virtual College delivers services:
- With reasonable skill and care, aligned to best industry practice
- In full compliance with applicable legislation, including data protection, equality and human rights requirements
- In accordance with agreed tender responses and service specifications, ensuring transparency and consistency
This approach ensures confidence for commissioners, partners and stakeholders, while maintaining a strong focus on outcomes.
Strong Governance and Accountability
Effective contract management is central to successful delivery. Working within the HI NENC framework means operating to clear standards around reporting, monitoring and performance management.
Virtual College supports this through:
- Regular management reporting
- Open engagement with monitoring and audit activity
- Prompt resolution of issues through structured dispute resolution processes
This ensures services remain on track, risks are managed proactively, and continuous improvement is embedded throughout delivery.
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Data Protection, Security and Trust
In health and innovation contexts, trust is non-negotiable. Virtual College places data protection and information security at the heart of its operations, aligning fully with UK GDPR, the Data Protection Act 2018 and Freedom of Information requirements.
We implement appropriate technical and organisational measures to protect personal data, ensure confidentiality, and support HI NENC in meeting its statutory obligations—providing assurance that information is handled responsibly and lawfully at all times.
Skilled People, Continuity and Expertise
The HI NENC framework recognises that outcomes depend on people. Virtual College ensures that all personnel involved in delivery are suitably qualified, experienced and supported, with clear accountability through named key personnel.
By prioritising continuity, capability and professional standards, we help maintain consistent, high-quality service delivery throughout the life of each contract.
Enabling Innovation Through Partnership
At its core, the HI NENC framework is designed to enable innovation—supporting the development, adoption and scaling of solutions that improve health and care outcomes across the North East and North Cumbria.
Virtual College is proud to contribute to this mission, bringing digital capability, learning expertise and a strong delivery ethos to partnerships that matter.
Looking Ahead
By operating within a clear, well-governed procurement and delivery framework, Virtual College and HI NENC are able to focus on what matters most: delivering effective, compliant and impactful services that support innovation and improve lives.
We look forward to continuing to work collaboratively with HI NENC and partners across the system to turn insight, evidence and innovation into measurable outcomes.
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Discover Our Approved and Trusted Frameworks
Procuring through a framework enables our customers to easily access the products and services they require without a lengthy, costly procurement process.
We’ve been accepted on to several national and regional Frameworks and Dynamic Purchasing Systems to ensure it is as easy as possible for you to purchase from Virtual College by Netex.
Do you want to know more?
Are you looking to procure through a framework not listed above, or need advice on the best route to market?
Contact Us