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North Yorkshire Council
Supporting Skills, Learning and Progression Through the North Yorkshire Council Framework
Virtual College is proud to support North Yorkshire Council through its Framework Agreement for the provision of training services, apprenticeships and exam centres. This framework provides a robust, transparent and compliant route for the Council to access high-quality learning solutions that support employees, residents and young people across the region.
Our appointment reflects Virtual College’s proven capability to deliver professional, well-governed and outcome-focused services within a local authority environment.
A Flexible and Compliant Framework for Learning Services
The framework has been designed to give North Yorkshire Council flexibility while maintaining strong governance and value for money. Services are accessed through call-off contracts, enabling the Authority to commission provision aligned to specific needs across:
- Workforce training and learning
- Apprenticeships for Council employees
- Exam centre provision for young people in North Yorkshire
This approach allows services to be commissioned efficiently, without the need for repeated full procurement exercises, while retaining transparency and control.
Quality Delivery to Professional Standards
Under the framework, Virtual College is required to deliver services to a clearly defined Required Professional Standard, ensuring that provision is delivered with appropriate skill, care and diligence and in line with best industry practice.
This includes:
- Appropriately qualified and vetted staff
- Sufficient resources to deliver services effectively
- Compliance with all applicable legislation, guidance and Authority policies
- Delivery aligned to agreed service specifications and performance measures
This ensures consistent, high-quality outcomes for learners and stakeholders alike.
Strong Governance, Performance and Accountability
The framework places clear emphasis on governance and performance management. Virtual College works closely with North Yorkshire Council through structured contract management arrangements, including:
- Named contract and account management leads
- Regular monitoring meetings and performance reporting
- Clear Key Performance Indicators and improvement processes
- Open audit, inspection and review arrangements
This enables continuous service improvement and ensures services remain responsive to changing priorities and local needs.
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Safeguarding, Data Protection and Trust
Working with public sector learners and young people requires the highest standards of care and responsibility. The framework includes robust requirements around:
- Safeguarding and health and safety
- Equality, human rights and fair access
- Data protection and information governance
- Confidentiality, transparency and freedom of information
Virtual College embeds these principles across all delivery, providing assurance that services are delivered ethically, securely and in line with statutory obligations.
Supporting Best Value and Social Responsibility
North Yorkshire Council’s framework is underpinned by a strong commitment to Best Value, sustainability and ethical practice. Virtual College shares this commitment, ensuring that learning services deliver not only strong outcomes, but also wider social and community benefit.
By supporting skills development, employability and progression, the framework contributes directly to workforce resilience, economic growth and opportunity across the region.
Looking Ahead
Through this framework, Virtual College is pleased to work in partnership with North Yorkshire Council to support learning, development and progression for employees, residents and young people.
By combining strong governance with flexible delivery, the framework enables high-quality services that make a real difference—today and into the future.
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Discover Our Approved and Trusted Frameworks
Procuring through a framework enables our customers to easily access the products and services they require without a lengthy, costly procurement process.
We’ve been accepted on to several national and regional Frameworks and Dynamic Purchasing Systems to ensure it is as easy as possible for you to purchase from Virtual College by Netex.
Do you want to know more?
Are you looking to procure through a framework not listed above, or need advice on the best route to market?
Contact Us