Helping Mount Green Housing Association reduce their administrative hours by over 50%
Mount Green Housing Association is an independent housing association with around 1.600 homes in and around Surrey. They are proud that they have been providing quality homes and fostering happy communities for 60 years.
We transformed their face-to-face core training which reduced their administrative hours by over 50%.
They were efficiently onboarded within one week with 10 mandatory courses set up and ready to use.
“Your LMS is very user-friendly, straight forward, easy to access and easy to understand therefore it was a no brainer to choose you over any other learning provider"
Rebeca Lineen - People Manager
The Challenge
Core training at Mount Green Housing Association was carried out face-to-face by the management team for their 40 members of staff. This wasn’t sustainable in the long term as training would need to be repeated numerous times for new starters and would be based on managers availability. It took up to a year for all staff to be trained and compliant which was deemed far too long.
Whilst they wanted a solution to save time, they were also preparing for an upcoming audit where they were required to demonstrate staff were doing the necessary training with access to reporting.
Considering hybrid and remote working, they required a Learning and Development platform that would replace their face-to-face training, offer training to staff from a flexible working location and access to reporting for auditing purposes.
What We Delivered
- An intuitive and efficient LMS that allows their 40 members of staff to complete their core training anywhere at any time. Utilising features such as the reporting function allowing them to report on the progress of their learners training.
- A flexible training subscription package that includes comprehensive, high quality social housing and compliance training content that met their tight budget.
How We Helped Them
- Dedicated time with the Learning and Development lead to understand their requirements and met their training needs throughout.
- Committed Account Management
- Efficient onboarding within one week to meet tight deadlines
The Results
- Saved considerable time by delivering training digitally, compared to face-to-face training that would have taken over a year, in just 5 months.
- Overall satisfaction from learners is high as they share the learning is engaging.
Read The Full Story
Read the full story of how we helped Mount Green Housing Association reduce their administrative hours by over 50%
