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Empowering Learning at VisitScotland

 

VisitScotland is Scotland's national tourism organisation. It supports the responsible growth of tourism and events
and drives the visitor economy, creating better places for people to live, work, and visit.

They partnered with Virtual College by Netex to create an empowering learning culture
across the organisation and train over 600 staff members using our intuitive LMS and flexible training subscription.

"We loved your training platform, especially the social side and how intuitive and user-friendly it is. It’s very modern
and we could see an innovative approach to learning going forward."

93% completion rates within the first 3 months across mandatory eLearning.

638 learners across the organisation annually.

The Challenge

 

VisitScotland administered their training through a HR software that was primarily used for payroll administration. The software wasn’t intuitive or user-friendly and didn't give their learners the learning experience they envisioned, 

Their vision was to create a learning culture that encouraged empowerment amongst their staff. They wanted to work with a training provider who would not only have an intuitive learning platform but an organisation who could support their learners to create an easy and accessible learning experience.

visitscotland logo
Puzzle pieces that fit together

What We Delivered

  • A flexible Training Subscription package with access to over 200 online courses using Single Sign-On Integration.
  • An intuitive Learning Management System that houses training for over 600 staff members.
  • Valuable LMS add-on features such as Content Creation.
  • Examples and templates for creating and communicating an internal launch plan to staff.

Puzzle piece with helping hand

How We Helped Them

  • Supported an empowering learning culture across the organisation.
  • Invaluable feedback and advice for their LMS launch programme.
  • A fantastic onboarding process to assist them with technical elements of the setup and how to navigate the system.
  • Supported them in shaping how they present themselves as an L&D department.

Puzzle pieces fitting together

The Results

  • 93% completion rates within the first 3 months across mandatory eLearning achieved through using automated reminders emails.
  • 638 learners across the organisation annually.
  • Content Create tool has been invaluable to the business and has contributed to the overall engagement of their SMEs.
  • Efficient reporting process using the reporting function of the LMS for quarterly meetings.

"During the onboarding process, it felt like you were an extension of us, and we never felt like we were navigating the project on our own."

What They Had To Say

We loved your training platform, especially the social side and how intuitive and user-friendly it is. It’s very modern and we could see an innovative approach to learning going forward.
Once I’d used and tested it, I realised how easy it was to use and that was exactly what we were looking for.
I put together a comms plan using a template provided by the Virtual College team and shared what my vision was from a VisitScotland perspective. Just getting your feedback and support was invaluable.
It has created a new way of working for us and has made us think more about how we want to present ourselves as a function.

Want to know how we've helped other organisations?

Browse our case studies and find out how we've supported organisations with their compliance training programmes.
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