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Support Centre

To make it easy for you to get the support you need, we have split the frequently asked questions into the digestible sections below.

Frequently asked questions

Credit Card

Buying a course

Buying a course couldn’t be simpler at Virtual College. You can purchase online or call us to buy over the phone. If you have a question, the chances are we’ve got it covered here.

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Learning management software

Using the LMS after buying

Understand where to log in to the Learning Management System (LMS), how to log in and how to reset your password if you've forgotten it..

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Study Hat

Studying a course

We’ve taken the stress out of studying. Find out how you can study, what skills you need, how long studying can take and what to do if you have a technical problem.

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Enable LMS user guides

We've put together some simple user guides.

View LMS user guides

CPD training

These FAQs are designed to answer common questions about CPD training, focusing on the use of e-learning for CPD hours.


Common questions about e-learning

Quite simply, e-learning is electronic learning. Typically, this means using a computer, tablet or phone to deliver part, or all of a course whether it's in a school, part of your mandatory business training or a full distance learning course.

What is e-learning? What is an LMS? What is m-learning? What is rapid e-learning?
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ISO 9001:2015
Crown Commercial Service Supplier
LPI Accredited Learning Technologies Provider


+44 (0)1943 605 976

Virtual College

Marsel House


West Yorkshire

LS29 8DD

Awards for footer
Gold and silver award winners at the Learning Technologies Awards 2017 - including gold for excellence in the design of learning content.


We are in the process of moving to one Virtual College website. If you want to go back to a course, or start a course, bought from our old website then you may need to login to our original learning management system. Otherwise, please proceed to our new learning management system to return to your training.


You are already logged in. Click the button below to be taken to your LMS dashboard. Alternatively, click logout to leave the system.