The Evolution of L&D

There have been many factors affecting Learning and Development over the last 12 months, the most obvious being the instant impact COVID-19 has had on how organisations deliver learning.

But what have been the long-term effects of this and how have learners’ expectations changed in terms of what they now want from their experience? We surveyed over 2,000 learners to help us answer some of these questions, and more.


The learner should come first

Learning and development should be at the core of all organisations and at the forefront of employee development. Not only is it essential in helping your people thrive but successful L&D programmes can promote positive employee retention, increase workplace engagement and empower employees.

Organisations need to put the learner at the heart of everything they do. The journey starts with learners' needs, which are then aligned to business goals to create a compelling learning and development programme.

We recently surveyed over 2,000 learners on their expectations around learning, which gave us the insights needed to understand what learners actually need from a learning experience. The result is three reports, the first of which focuses on how organisations should be investing in creating training that suits the learner.

Simon Falconer on Creating Training to Suit the Learner

Robert Clarke, Editor of leading learning and development publication Learning News interviewed Chief Marketing Officer, Simon Falconer, to understand a bit more about the first report in this series, ‘Creating Training to Suit the Learner’. Explaining how the reports are being created with the aim of bridging the gap between learners needs and preferences with the capabilities of L&D teams, the pair discuss what this report helps to highlight when it comes to changes in the industry.

Learner report compilation

Creating training to suit the learner

Our first report in our Learning and Development series covers a wide range of topics which will help your organisation identify the key elements needed to create training that will suit your learners.

What does the learner expect? What creates a compelling learner journey? What is the optimum time employees want to spend on learning and development? All of these questions and more are answered through our research.

In addition to these, our report features an exclusive interview with Cathy Hoy, Chief Learning Officer at the Learning Performance Institute, who shares her valuable insights on learning and development.

Gain full access to our report and resources to see how you can improve your learning and development programme.


Cathy Hoy on how learner expectations have changed

We caught up with Cathy Hoy to get her view on the changes she has seen in learners’ expectations and what she thinks are some of the reasons behind this.

This is the first part of a four-part interview series. To watch the full series, just click the button below or select the next part at the end of this video.


How can organisations create a compelling learner journey?

In our latest roundtable event we discussed the ways in which organisations can create a compelling learner journey. We were joined by Cathy Hoy, who opened the discussion by outlining the considerations that need to be made at the various stages in the learner journey to ensure each learner receives a positive experience. This was followed by further discussions around the impacts of technology, culture, and learner expectations. Our roundtable write-up summarises our findings.

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