Principles of Serving Food and Beverages to Customers
The course describes the different products, operation procedures and technical skills in different types of good and beverage outlets, including the four service methods. The course also provides background on the scope of the sector, including regional, national, multinational, global and SME operations.
This course is aimed at those healthcare workers providing support to individuals who are suffering from, or affected by, stroke. It will help the learner to understand what stroke is, the wide-ranging effects it can have on individuals and the varying types of support available.
Building Strong Relationships
The course describes the keys to success in building trusting and lasting relationships with stakeholders, colleagues and customers, what are the key techniques and the importance of striking a professional balance.
Cyber Security Basics Course
Employee training is the first step in preventing online fraud and reducing digital threats. This Cyber Security course has been developed by Bob's Business as a tool to introduce cyber security awareness training for employees of small and medium enterprises.
connected baby Series Package
This package contains all three titles from the connected baby Series - Motorways in the Brain - the processes of Neural Development, Sabre Tooth Tigers and Teddy Bears and Connection in Action: Seeing relationships in every day settings.
Asbestos Awareness, Working at Height and Fire Safety Training Bundle
This bundle provides advanced knowledge about asbestos awareness for people working with and around asbestos. There is an overview of what asbestos is, the history of asbestos use, the risks of exposure to asbestos, and the key legislation around the topic.
connected baby Series: Motorways in the Brain - the processes of Neural Development
This online course explains how brains develop and explores questions such as why is it that human brains develop after birth. It also considers the implications that this neuroscientific information holds for a wide range of society’s challenges.
Safeguarding Children Refresher Course
It is a statutory requirement for anyone who works with children to update their knowledge of legislation and guidance and maintain the ability to act on concerns about the safety and welfare of children and young people.
MS Word 2013 - Set of 3 interactive courses
Learn to use Microsoft Word 2013, with all the skills you need with introductory, intermediate and advanced training modules.
Safeguarding in Health and Social Care
This module looks at the issues of Safeguarding and Protection in Health and Social Care. Also the different types of abuse, how to recognise the signs, how to respond to abuse, ways to reduce the likelihood of abuse and understand the national and local context of safeguarding and protection from abuse.