Training Childcare Providers for Over 10 Years with Childcare.co.uk

About Childcare.co.uk

Childcare.co.uk are the UK's largest online community of parents, childcare providers, household helpers, schools, and private tutors.

For over 10 years we have provided Childcare.co.uk with a dynamic and user-friendly LMS housing a range of online courses for their 3 million members alongside excellent account management and the ability for all learners to self enrol within the LMS platform to reduce admin time and effort.

There are over 2000 active users within their LMS and around 2742 hours have been spent training using our courses.

The Challenge

Childcare.co.uk supports over 3 million childcare providers with a range of services including access to insurance, marketing and advertising, resources, training and more to help develop their business and themselves. With a small team who are highly skilled in building technical platforms, they required two things.

• A learning management system to support childcare providers with training in areas such as safeguarding, health and safety and more to become compliant in working safely with children.
• A training system that would integrate efficiently into their system, but a service that could be automated due to the capacity of their small team.

What We Delivered

• Provided them with a dynamic and user-friendly LMS housing a range of Virtual College by Netex online courses.
• Ability for users to self-enrol with limited intervention from Childcare.co.uk themselves.
• A very well integrated learning platform that promotes efficiency.
• A range of safeguarding and compliance courses including Early Child Development, FGM, Safer Sleeping Babies and Working with Children with Disabilities.

How We Supported Them

• Understood their business requirements and worked closely to align our products to their objective.
• Provided learner support throughout including direct access to our customer support teams during business hours and a comprehensive help centre available 24/7.
• Dedicated account management.

The Results

• Amongst hundreds of support requests every day, they can’t recall a time they have received calls about Virtual College’s LMS or courses.
• LMS integrates with their platform efficiently and effortlessly, saving them time and effort.
• Over 2,750 of our modules completed.
• Over 2000 active users.
• Approximately 2,742 hours of completed training.