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Last updated: 24.09.20

How to engage your remote working team members

During the course of the pandemic, we have focused a lot on remote working. We’ve written a whole host of content to help organisations and individuals with their remote working policies and procedures. Our series has covered everything from empowering remote workers and motivating them to equipping team leaders with the skills to manage remote teams and much more. 

One key thing needed to tie everything together is employee engagement. How can you keep remote workers engaged? In order for remote working to truly succeed, your staff has to not only be empowered and motivated but also engaged to commit the time and effort necessary to produce the best work for your organisation. 

Engagement has many factors, it is not only dependent on your environment but on people, the work you do, the organisation you work for and your personal motivation levels. How can we as organisations, help to increase engagement levels? We’ll explore this in detail below. 

There are six factors which we have identified that are needed to help keep remote-workers engaged:

  • Clear vision
  • Goals and objectives
  • Development opportunities 
  • Connect and collaborate
  • Challenges 
  • Ongoing feedback

Clear vision 

A critical aspect for any organisation to succeed is a clear vision: knowing what and who you are and where you are headed provides the strategy upon which everyone in your organisation will work towards. The key elements of a clear vision are a mission statement, company ethos and a long-term and short-term strategy. 

How will it help increase engagement? 

Remote workers can sometimes feel adrift, not having that office structure and a leadership team around. Setting a clear vision will remind remote workers of the focus of the organisation and what they need to work towards achieving. 

Goals and objectives 

Goals and objectives are great for everyone, whether you are based from home or the office. Setting SMART goals help keep everyone on track; they are also great as a tool for managers to help keep on top of what is expected by people in the team. 

How will it help increase engagement?

Setting objectives is more engaging as they are personal to each individual and their workload, taking into consideration the employee’s work goals and personal motivation. 

Development opportunities 

As an organisation, looking after your people should be a top priority. We can only expect the best out of our employees if we provide them with the same. Treat remote workers the same way you would as those who are in the office. When it comes to development opportunities be sure to send them updates of internal vacancies, undertake a skills gap analysis and identify key areas for development.

How will it help increase engagement?

Providing the opportunity to develop, focusing on mental health and wellbeing initiatives and offering rewards and benefits are all highly engaging as you acknowledge the employee’s need for growth and development and care for their general wellness. Overall, these make them feel more appreciated.

Connect and collaborate

With so many forms of connective technology available these days, keeping in touch with remote workers is easily done. Not only that but collaboration tools are also plentiful so you can not only keep in touch but work on the same documents and projects no matter where on the globe your teams are spread. 

How will it help increase engagement? 

As a remote worker you can feel lonesome, but thanks to modern day technology and apps, such as Zoom, Skype and Microsoft Teams, you no longer have to feel isolated from each other. Being connected and being able to collaborate on work with other team members is engaging as the work you are doing can be shared and commented on, similar to what it is like in the office. 


Keeping remote employees engaged isn’t just about making sure the work is being done. It’s about getting them to be creative, think outside the box and challenge themselves to find solutions. A key part of engagement is making sure employees give their time and dedication but with an enhanced sense of their own well-being. Which leads us to challenges, providing the environment for them to explore and a safe space to try new things. 

How will it help increase engagement? 

If employees feel like they can try new things comfortably without the risk of failure they will engage with the work more as they are open to new and different experiences. If we stifle creativity, overtime employees become reluctant to challenge, which is neither helpful to the company or themselves. 

On-going feedback 

Similar to office workers, providing ongoing feedback to remote workers is essential. Not only just feedback but taking the time as an organisation to provide opportunities for them to improve and highlight and reward wins. All of these help make the employee feel valued and an active part of the organisation. 

How will it help increase engagement? 

Providing feedback helps to build confidence and it engages employees to perform better. When good work is acknowledged this also has a positive and motivating effect for employees. 

A strategy to engage 

Our six steps will help you create a strategy that not only engages remote employees but motivates them and inspires them to achieve their best. Remote employees are no different to those who are based in the office and as such shouldn’t be treated any differently. 

If you’re looking to develop your leadership and management skills within your organisation, take a look at our training and resources.