Keeping our customers and learners up and running and able to undertake their online learning, whether they are in the office or working from home is a priority at this time for Virtual College.
Whether you’re using Virtual College’s learning already, or are considering how online learning can help to keep your compliance training and skills up to date in the current circumstances, we want you to know that Virtual College has comprehensive plans in place to ensure we remain up and running.
We have always provided customer and learner support over telephone and email, and with an increase in remote working, supporting you and your learners is our number one priority.
We have a detailed Coronavirus Business Continuity Plan in place which prioritises the following six areas:
This means that as a valued customer of Virtual College, you can expect the same high level of operations and customer service that we strive to provide on a daily basis.
In order to deliver the above and to keep employees and customers safe, we have put in place a range of measures including:
We have also produced a free, publicly available course on “Infection Prevention and Control”. Please feel free to use this course with your teams as needed.
For existing customers, for any support accessing and rolling out the course, please contact your account manager.
We thank you for your continued support at this time and we are here to be of assistance in any way we can to support the roll out and adoption of your online and distance learning.