This course is aimed at those healthcare workers providing support to individuals who are suffering from, or affected by, stroke. It will help the learner to understand what stroke is, the wide-ranging effects it can have on individuals and the varying types of support available.
Principles of Serving Food and Beverages to Customers
The course describes the different products, operation procedures and technical skills in different types of good and beverage outlets, including the four service methods. The course also provides background on the scope of the sector, including regional, national, multinational, global and SME operations.
Building Strong Relationships
The course describes the keys to success in building trusting and lasting relationships with stakeholders, colleagues and customers, what are the key techniques and the importance of striking a professional balance.
Managing Your Professional Digital Profile
The Managing Your Professional Digital Profile course will help you understand the boundaries that should exist on social media between your professional and personal lives.
Statutory & Mandatory Training: Infection Prevention & Control (Clinical)
Infection prevention and control is extremely important in a clinical/care setting. It is vital that staff are trained in good working practices from the beginning and this course is ideal as induction training.
Medical Terminology Training Package
This online course package aims to help the learner understand medical terminology by presenting effective ways to remember them, their meaning and what they relate to.
Active Participation: Helping People to Help Themselves
The module looks at active participation, how to encourage it, and how to reduce the barriers to it. It also looks at how you can support and enable the choices service users make and how to support them to challenge and question decisions made about them by others.
Safeguarding in Health and Social Care
This module looks at the issues of Safeguarding and Protection in Health and Social Care. Also the different types of abuse, how to recognise the signs, how to respond to abuse, ways to reduce the likelihood of abuse and understand the national and local context of safeguarding and protection from abuse.
Duty of Care in Health and Social Care
This module looks at the duty of care in adult social care, implications of duty of care, dilemmas that you may face due to your duty of care, support available to resolve those dilemmas and how to handle situations that develop into complaints.