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Confidentiality in the Workplace

With this Confidentiality in the Workplace course, you can learn about or refresh your understanding of the importance of workplace confidentiality including the four key requirements of the Confidentiality Model. Understand how to apply your learning to your own work situation and create a confidential service.

Course Overview

Format

Intermediate
30 Study Minutes
Online Study
Self-Printed Certificate

Accreditation

1 CPD Hour
CPD Certified

Course description

Whether it's customer information or a private internal matter that needs safeguarding, protecting confidentiality of sensitive data is vital. This course is designed for you to learn or refresh your understanding of the importance of workplace confidentiality.

Confidentiality of information in the workplace has never been so important. As digital storage of sensitive data becomes the norm, cyber security concerns grow and the General Data Protection Regulation (GDPR) is embraced, confidentiality is a more pressing issue than ever.

Our The Essentials of GDPR e-learning course provides an overview of what you need to know with regard to protecting customer data, but when it comes to handling sensitive matters internally, our Confidentiality in the Workplace course can teach you everything you need to be aware of.

Why take this course?

You should take the Virtual College Confidentiality in the Workplace course if you'd like to learn about or refresh your understanding of the importance of workplace confidentiality, including the four key requirements of the Confidentiality Model.

Who is this course for?

This course is designed for anyone who handles information as part of their workload, making it suitable for people as wide-ranging as healthcare receptionists to school admission staff and from recruitment professionals to workers carrying out data input tasks.

Who is it for?

Roles including:

This course is designed for anyone who handles information as part of their workload
Healthcare receptionists
School admission staff
Recruitment professionals
Workers carrying out data input tasks

Course accreditation

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Certification

After completing this course, learners will be able to download and print a Virtual College certificate, which they can keep for their records.

Course duration

The Confidentiality in the Workplace course should take approximately 30 minutes to complete, but this depends entirely on each learner's individual learning speed and ability to study the course material. Progress is automatically tracked as you go, meaning you can take as long as you need.

Entry Requirements

There are no specific entry requirements for this module.

You will learn

Understand what confidentiality is and why it is important

Understand the four key requirements of the confidentiality model

Understand your role in creating a confidential service

Apply your learning to your own work situation

Who is it for?

Roles including:

This course is designed for anyone who handles information as part of their workload

Healthcare receptionists

School admission staff

Recruitment professionals

Workers carrying out data input tasks

How the online courses work

Find a course

To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.
Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.
Buy the course

When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.
Take the course

This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.
The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physical copy if this option was chosen when purchasing the course.
Your Certificate

Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.