Confidentiality in the Workplace
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With this Confidentiality in the Workplace course, you can learn about or refresh your understanding of the importance of workplace confidentiality including the four key requirements of the Confidentiality Model. Understand how to apply your learning to your own work situation and create a confidential service.
Course Level: Intermediate
Duration: 30 Minutes
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
Whether it's customer information or a private internal matter that needs safeguarding, protecting confidentiality of sensitive data is vital. This course is designed for you to learn or refresh your understanding of the importance of workplace confidentiality.
Confidentiality of information in the workplace has never been so important. As digital storage of sensitive data becomes the norm, cyber security concerns grow and the General Data Protection Regulation (GDPR) is embraced, confidentiality is a more pressing issue than ever.
Our The Essentials of GDPR e-learning course provides an overview of what you need to know with regard to protecting customer data, but when it comes to handling sensitive matters internally, our Confidentiality in the Workplace course can teach you everything you need to be aware of.
Why take this course?
You should take the Virtual College Confidentiality in the Workplace course if you'd like to learn about or refresh your understanding of the importance of workplace confidentiality, including the four key requirements of the Confidentiality Model.
Who is this course for?
This course is designed for anyone who handles information as part of their workload, making it suitable for people as wide-ranging as healthcare receptionists to school admission staff and from recruitment professionals to workers carrying out data input tasks.
Who is it for?
Roles including:
- This course is designed for anyone who handles information as part of their workload
- Healthcare receptionists
- School admission staff
- Recruitment professionals
- Workers carrying out data input tasks
Course accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
After completing this course, learners will be able to download and print a Virtual College certificate, which they can keep for their records.
Course duration
The Confidentiality in the Workplace course should take approximately 30 minutes to complete, but this depends entirely on each learner's individual learning speed and ability to study the course material. Progress is automatically tracked as you go, meaning you can take as long as you need.
Entry Requirements
There are no specific entry requirements for this module.
What you'll learn
- Understand what confidentiality is and why it is important
- Understand the four key requirements of the confidentiality model
- Understand your role in creating a confidential service
- Apply your learning to your own work situation
Suitable for
- This course is designed for anyone who handles information as part of their workload
- Healthcare receptionists
- School admission staff
- Recruitment professionals
- Workers carrying out data input tasks
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recommended renewal: 3 years
Whilst none of our certificates have an expiry date it is strongly recommended that the training is completed every three years. This is based on industry best practice to ensure awareness and knowledge of the latest guidance and legislation.
Frequently Asked Questions
After you have completed your purchase, you will be able to access your training straight away!
When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
Once you have completed your purchase, you will be able to send the course(s) to other people using your system account with Enable by entering the learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
Recent Reviews
22nd January 2026
good to go
The learning was very easy to follow and make sense of. very good resources and materials
22nd January 2026
Virtual college experience
Thé information is very well presented. I liked the shirt videoed in particular ànd thé short practice questions.
21st January 2026
Excellent Value for Money
Excellent Value for Money - Certificate optional Easy to follow - learned a lot My third time on this course - has to be taken every few years
20th January 2026
This was very easy to follow
This was very easy to follow
20th January 2026
Level 2 Food Safety and Hygiene…
This course gave the information and knowledge I needed. It was varied in content and gave little quizzes at the end of some modules which was helpful for my learning.
19th January 2026
Very wide range of courses
Everything was well explained, it was easy to create an account, and to find the correct course.
19th January 2026
excellent online training packadges
All the training packadges we have used with our staff team have been great! Easy to use and the information very relevent. We are a small charity so finding well priced/free training is really important to us . We have also been able to take advantage of the sales too !
19th January 2026
easy to follow instuctions to access…
easy to follow instuctions to access the next stage of the course, as well as the extra information given on certain pages. being able to take your time to absorb the information before the quiz to finish the course.
19th January 2026
Really clear and informative course
Really clear and informative course
19th January 2026
Informative, clear course
Straight forward to use, clear, well presented online course. Very informative and well structured.
Excellent
4.8 out of 5
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