Confidentiality in the Workplace
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With this Confidentiality in the Workplace course, you can learn about or refresh your understanding of the importance of workplace confidentiality including the four key requirements of the Confidentiality Model. Understand how to apply your learning to your own work situation and create a confidential service.
Course Level: Intermediate
Duration: 30 Minutes
Accreditation: CPD Certified
Certificate: Self printed
Description
Whether it's customer information or a private internal matter that needs safeguarding, protecting confidentiality of sensitive data is vital. This course is designed for you to learn or refresh your understanding of the importance of workplace confidentiality.
Confidentiality of information in the workplace has never been so important. As digital storage of sensitive data becomes the norm, cyber security concerns grow and the General Data Protection Regulation (GDPR) is embraced, confidentiality is a more pressing issue than ever.
Our The Essentials of GDPR e-learning course provides an overview of what you need to know with regard to protecting customer data, but when it comes to handling sensitive matters internally, our Confidentiality in the Workplace course can teach you everything you need to be aware of.
Why take this course?
You should take the Virtual College Confidentiality in the Workplace course if you'd like to learn about or refresh your understanding of the importance of workplace confidentiality, including the four key requirements of the Confidentiality Model.
Who is this course for?
This course is designed for anyone who handles information as part of their workload, making it suitable for people as wide-ranging as healthcare receptionists to school admission staff and from recruitment professionals to workers carrying out data input tasks.
Who is it for?
Roles including:
- This course is designed for anyone who handles information as part of their workload
- Healthcare receptionists
- School admission staff
- Recruitment professionals
- Workers carrying out data input tasks
Course accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
After completing this course, learners will be able to download and print a Virtual College certificate, which they can keep for their records.
Course duration
The Confidentiality in the Workplace course should take approximately 30 minutes to complete, but this depends entirely on each learner's individual learning speed and ability to study the course material. Progress is automatically tracked as you go, meaning you can take as long as you need.
Entry Requirements
There are no specific entry requirements for this module.
What you'll learn
- Understand what confidentiality is and why it is important
- Understand the four key requirements of the confidentiality model
- Understand your role in creating a confidential service
- Apply your learning to your own work situation
Suitable for
- This course is designed for anyone who handles information as part of their workload
- Healthcare receptionists
- School admission staff
- Recruitment professionals
- Workers carrying out data input tasks
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recommended renewal: 3 years
Whilst none of our certificates have an expiry date it is strongly recommended that the training is completed every three years. This is based on industry best practice to ensure awareness and knowledge of the latest guidance and legislation.
Recent Reviews
4th December 2025
Don't rush
Ease of layout, also can revert back should you be unsure of content of lesson and there is the ability to make notes on the system although I still use paper and pen.88
3rd December 2025
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My experience was great due to the flow and ease of the course. It was interactive and I found it to be enjoyable.
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This is my second time training in virtual college. Very enjoyable and informative!
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The course was made easy to understand
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understanding! great time limit
understanding. no time limit!
28th November 2025
Excellent experience, very easy and enjoyable
Fantastic experience very easy and understandable full of knowledge and stuff. I never knew making me want to go further thank you whoever designed this course.
27th November 2025
Easy to access
Easy to access
Excellent
4.8 out of 5
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