Understanding Professional Boundaries

This Understanding Professional Boundaries Online Training Course will give you all the tools you need to ensure the best practice to build professional boundaries in the work place. It highlights the importance of maintaining professional boundaries in order to provide care that is of the best interest for the individual and the responsibilities the manager has in practice.

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Course Overview


  • 30 Minutes
  • Online Study
  • Self-Printed Certificate


  • CPD Certified

Course description

What is covered in this Understanding Professional Boundaries course?

Our online Understanding Professional Boundaries training course is broken down into the following sections and can be completed at your own pace. The course includes:

Module What it includes
What are Professional Boundaries and Why Should You Have Them? In this section, we delve into the definition of professional boundaries and how they can impact your workplace. We look at how important it is to have a clear understanding of the limits and responsibilities of your role as a service provider. We also explore how boundary limits differ from person to person and the areas that boundaries can be catagorized into.
Managing Physical Contact

We take a look at what physical contact can be interpreted as, and what do do if there is physical contact. You'll learn about setting agreed ways of working and professional boundaries organisations. 

The Importance of Professional Boundaries

In this section, you'll learn the importance of professional boundaries, how they allow you to foster good working relationships with professionals from other agencies, maintain your own professional safety (avoiding accusations of abuse which could prevent you working in your role) and support your own wellbeing. You will also learn about the underpinning values of professional boundaries.

Consequences of Failing to Stick to Professional Boundaries

There are numerous potential consequences of failing to follow professional boundaries. This section will take you through some potential consequences and what it could mean for your role and workplace. You'll also learn about compassion fatigue and how to recognise the signs and symptoms. We also look at what happens when professional boundaries are compromised.

Best Practice Guidance

In this section, we explore best practice including establising clear agreements, addressing issues as they arrive and self-disclosure. We offer a downloadable resource in this section for you to refer to at a later date. This section also contains case studies and a challenge to help further your understanding.

Summary and Assessment

We give a summary of the key learning outcomes of this course which is followed by an assessment. After successfully completing this, you will be able to download and print a Virtual College certificate for your records.

Why take this Understanding Professional Boundaries course?

After taking this Understanding Professional Boundaries course, you will have a clearer understanding of why we need boundaries in the workplace, the boundaries of professional relationships with clients, best practice with regards to professional boundaries, the need for clear limits relating to professional boundaries and the concept of professional boundaries with colleagues and other professionals.

Understanding Professional Boundaries Course Duration

This course should take 30-60 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.


The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. After completing this Understanding Professional Boundaries course, you will be able to download and print a Virtual College certificate for your records.

Entry requirements

There are no specific entry requirements for this Understanding Professional Boundaries course.

Further online training courses

We have over 300 accredited online courses and a wide selection of safeguarding courses including Level 2 Safeguarding Children, Leadership and Safeguarding Training and Working with Children with Learning Difficulties and Disabilities.

View our full catalogue of online courses here.

You will learn

  • Understand why we need boundaries
  • Understand 'best practice' with regards to professional boundaries
  • How important it is to develop professional boundaries and how they may impact your work environment
  • Understand the need for clear limits relating to professional boundaries

Who is it for?

Roles including:

  • Anyone who manages or supports individuals in care
  • Safeguarding teams
  • Healthcare professionals
  • Healthcare students
  • Care home managers and employees

How the online courses work

  • Find a course

    To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.

    Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.

  • Buy the course

    When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.

    Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.

    If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.

  • Take the course

    This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.

    The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physical copy if this option was chosen when purchasing the course.

  • Your Certificate

    Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College and will include the accrediting bodies logo where applicable.

    If you have bought the posted certificate option (available on select courses), a high quality, seal embossed, certificate will be sent out at the beginning of the following working week.