Discover the importance of effective communication with this Communication in a social care setting course. Appreciate the importance of communication in a work setting, whilst being able to identify and meet the language and communication needs of individuals, exploring how to reduce barriers and apply principles relating to confidentiality at work.
Working in social care means you’re likely to meet, work with and assist a diverse range of individuals who all require effective communication, sometimes in different ways.
Understand why communication is important within social care and how to meet the language needs and wishes of others, aiming to reduce communication barriers and make the working process as smooth as possible for staff and individuals alike.
This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Communication in Health and Social Care.
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
At the beginning of each module learners will be asked to answer a “knowledge check” question. Answering the question correctly will allow learners the opportunity to skip this section. However, if they wish to complete it anyway, they are still able to.
On completion of this course, learners will be able to print a Virtual College certificate. Learners must complete the course to obtain their certificate.
30 study minutes to complete. The length of time taken depends entirely on how quickly learners can study and absorb the material.
This training is designed for care workers and support workers wanting to get a good understanding of what is required of them within their role as well as for anyone working in a Social Care setting wanting annual refresher training.
There are no specific entry requirements for this course.
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If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.
This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.
The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physically copy if this option was chosen when purchasing the course.
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College and will include the accrediting bodies logo where applicable.
If you have bought the posted certificate option (available on select courses), a high quality, seal embossed, certificate will be sent out by first class post at the beginning of the following working week.
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