Communication in Social Care
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Discover the importance of effective communication with this Communication in a social care setting course. Appreciate the importance of communication in a work setting, whilst being able to identify and meet the language and communication needs of individuals, exploring how to reduce barriers and apply principles relating to confidentiality at work.
Course Level: Introductory Course
Duration: 30 Minutes
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
Working in social care means you’re likely to meet, work with and assist a diverse range of individuals who all require effective communication, sometimes in different ways.
Understand why communication is important within social care and how to meet the language needs and wishes of others, aiming to reduce communication barriers and make the working process as smooth as possible for staff and individuals alike.
This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Communication in Health and Social Care.
Framework
Our Communication in Social Care online training course is mapped to the Skills for Care Core and Mandatory Training Framework.
Here we explain the framework and its importance.
Skills for Care Core and Mandatory Training Framework:
The Core and Mandatory Training framework was produced by skills for care in partnership with a panel of social care employers, learning providers and representative organisations and was updated in line with CQC’s revised inspection framework.
It sets out a series of minimum learning objectives and a suggested refresher frequency, to support care organisations to provide their staff with a foundation of learning and refresher opportunities.
Learning Outcomes for this course include:
- Appreciate why communication is important in the work setting
- Meet the communication and language needs, wishes and preferences of individuals
- Reduce barriers to communication
- Apply principles and practises relating to confidentiality at work
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
At the beginning of each module learners will be asked to answer a “knowledge check” question. Answering the question correctly will allow learners the opportunity to skip this section. However, if they wish to complete it anyway, they are still able to.
On completion of this course, learners will be able to print a Virtual College certificate. Learners must complete the course to obtain their certificate.
Duration
30 study minutes to complete. The length of time taken depends entirely on how quickly learners can study and absorb the material.
Target Audience
This training is designed for care workers and support workers wanting to get a good understanding of what is required of them within their role as well as for anyone working in a Social Care setting wanting annual refresher training.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Appreciate why communication is important in the work setting
- Meet the communication and language needs, wishes and preferences of individuals
- Reduce barriers to communication
- Apply principles and practises relating to confidentiality at work
Suitable for
- Care workers in residential/domiciliary settings, or support workers, wanting to get a good understanding of what is required of them within their role
- For anyone working in a Social Care setting wanting annual refresher training
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out by Royal Mail delivery.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Frequently Asked Questions
After you have completed your purchase, you will be able to access your training straight away!
When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
Once you have completed your purchase, you will be able to send the course(s) to other people using your system account with Enable by entering the learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
Recent Reviews
22nd July 2026
Review
Happy and satisfied
22nd July 2026
The course was very thorough with clear…
The course was very thorough with clear guidance throughout course. Time to read all information and take it in. I would recommend.
21st July 2026
Gives you what it offers.
User freindly interface and the course provided to me has helped me.
21st July 2026
Good course
Good course
21st July 2026
Very easy to add new staff members
Very easy to add new staff members. straight forward courses.
20th July 2026
Plain and simple wording.
Easy to navigate and questions relevent
18th July 2026
Easy to purchase
Easy to purchase, easy to use with no glitches.
17th July 2026
Very good easy to understand
Very good easy to understand
16th July 2026
Great sight for learning
Great sight for learning
15th July 2026
Good easy website to use
Good easy website to use. The course had lots of information.
Excellent
4.8 out of 5
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