Tenancy Training

Understand the basics of being a first-time tenant with this tenancy training course. Discover all aspects of the tenancy journey from how to find accommodation, managing finances and budgets to learning new DIY skills and being a good neighbour.

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Course Overview


  • Introductory Course
  • 1- 2 Study Hours
  • Online Study
  • Self-Printed Certificate


  • 1-2 CPD Hours
  • CPD Certified

Course description

When moving into your first home as a first-time tenant, it’s important you understand the basics, such as how to be financially accountable and responsible for your accommodation and tenancy agreement. Gaining this knowledge can support in successfully running a home.

Course Description

This tenancy training course looks to educate first time tenants by exploring need to know topics such as how to find accommodation, managing finances, debt and budgeting, tenancy agreements and setting up basic utilities. Learners will be provided with the information they need to avoid anti-social behaviour and how to be a good neighbour.

Additional information within the course include the basics of finding and viewing a property and the practicalities of running a new home - including paying rent, opening a bank account and getting advice on the services and support available.

This course covers the following areas:

  • Finding a social housing home
  • Finding a private rented home
  • Social Housing tenancies explained
  • Manging your finances
  • Setting up your new home and managing your tenancy
  • Being a good neighbour
  • Your New Home – Basic health and safety
  • Your New Home – Basic DIY

All our courses are created with the learner in mind. Previously known as Pre-tenancy Training for New Tenants, this course has been refreshed with up to date and relevant content with new topics added such as Finding a Private Rented Home and Your New Home Basics.


The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. 


On completion of this course learners will be able to download a CPD approved Virtual College certificate. 


Approximately 1-2 study hours. The length of time taken depends entirely on how quickly learners can study and absorb the material.

Target Audience 

This course is aimed primarily at first time tenants or existing tenants wanting to develop their knowledge and skills.

Entry Requirements

There are no specific entry requirements for this course.

You will learn

  • Understand the basics of finding and securing accommodation, both social and private
  • Understand about tenancy agreements and legal rights
  • Finance and paying rent
  • How to manage a tenancy
  • How to be a good neighbour and other useful advice including basic cooking
  • DIY skills

Who is it for?

Roles including:

  • First time tenants
  • Existing tenants



How the online courses work

  • Find a course

    To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.

    Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.

  • Buy the course

    When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.

    Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.

    If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.

  • Take the course

    This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.

    The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physical copy if this option was chosen when purchasing the course.

  • Your Certificate

    Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.

    If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.