Introduction to Listening
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This course covers various aspects of listening and emotional intelligence managing communications in a team and chairing team meetings.
Course Level: Introductory
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
This effective listening skills training course will look at the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings.
This course covers various aspects of listening and emotional intelligence: the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings.
Learning Objectives
On completion of this listening skills training course, learners will:
- To recognise the power of being an effective listener
- To utilise the skills of communication and listening to generate positive outcomes and positive working relationships
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On successful completion of this course, you will be awarded a Virtual College certificate which you will be able to download and print immediately on completion.
Duration
This listening training course will take approximately 30 minutes to complete, depending on learning speed.
Target Audience
This module is aimed at business leaders and professionals.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Recognise the power of being an effective listener
- Utilise the skills of communication and listening to generate positive outcomes and positive working relationships
Suitable for
- Business leaders
- Business professionals
Certification
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Frequently Asked Questions
After you have completed your purchase, you will be able to access your training straight away!
When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
Once you have completed your purchase, you will be able to send the course(s) to other people using your system account with Enable by entering the learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
Recent Reviews
19th September 2026
Very accessible materials
Very accessible materials. Good layouts. High quality presentation of information with test points along the way.
19th September 2026
Well organised
Well organised
19th September 2026
Very clear information.
Very clear information. Well paced Helpful visuals Varied format helpful
18th September 2026
After a slow start it became clear what…
After a slow start it became clear what was required.
18th September 2026
Great experience with the virtual…
Great experience with the virtual collage, easy to follow the instructions of how to load the course and certificate after completing the course, very informative and easy to follow. Definitely worth it and value for money, I will 100% be using them again and recommending to colleagues.
18th September 2026
The course was for a colleague
The course was for a colleague, the site made it easy for me to nominated who would be completing the course
16th September 2026
The app easy understanding to use
The app easy understanding to use.
16th September 2026
The material was presented in an interesting way.
The material was presented in an interesting way clearly linked to examples in practice. Customer services were helpful and prompt.
14th September 2026
I have done an online safeguarding…
I have done an online safeguarding training with Virtual College. If you need as soon as possible and also on your own time, it has been very good and explained before you go onto a course. Easy payment through their website.
13th September 2026
A struggled with your on line course…
A struggled with your on line course allocation and has to call your customer service a couple of times.
Excellent
4.8 out of 5
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