Introduction to Emotional Intelligence
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This course explores emotional intelligence, helping you manage your emotions and understand others. Learn to recognise triggers and improve your emotional responses.
Course Level: Introductory Course
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
This course looks at emotional intelligence and having the ability to understand and manage your emotions and those of the people around you.
How are you affected by situations, trigger words or people around you?
Can you change your reactions to these triggers and situations or your emotional state?
How can you practice and improve using your emotional intelligence?
Learning Objectives
On completion of this course, learners will:
- Understand the concept of emotional intelligence
- Understand how emotional intelligence can impact on how you deal with different situations in the workplace.
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On successful completion of this course, you will be awarded a Virtual College certificate, which you will be able to download and print immediately on completion.
Duration
This course will take approximately 30 minutes to complete, depending on learning speed.
Target Audience
This module is aimed at team leaders.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Grasp the concept of emotional intelligence.
- Learn how emotional intelligence affects workplace interactions.
Suitable for
- Team leaders
Certification
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Frequently Asked Questions
After you have completed your purchase, you will be able to access your training straight away!
When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
Once you have completed your purchase, you will be able to send the course(s) to other people using your system account with Enable by entering the learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
Recent Reviews
21st September 2026
Safeguarding Level 2
Good course and great resource for similar learning topics.
21st September 2026
Easy learning
Easy learning, and helpful.
21st September 2026
Easy to follow.
Easy to follow. Easy to book for myself and multiple users. Excellent value for money
19th September 2026
Very accessible materials
Very accessible materials. Good layouts. High quality presentation of information with test points along the way.
19th September 2026
Well organised
Well organised
19th September 2026
Very clear information.
Very clear information. Well paced Helpful visuals Varied format helpful
18th September 2026
After a slow start it became clear what…
After a slow start it became clear what was required.
18th September 2026
Great experience with the virtual…
Great experience with the virtual collage, easy to follow the instructions of how to load the course and certificate after completing the course, very informative and easy to follow. Definitely worth it and value for money, I will 100% be using them again and recommending to colleagues.
18th September 2026
The course was for a colleague
The course was for a colleague, the site made it easy for me to nominated who would be completing the course
16th September 2026
The app easy understanding to use
The app easy understanding to use.
Excellent
4.8 out of 5
16466 Reviews on
