Introduction to Emotional Intelligence
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This course explores emotional intelligence, helping you manage your emotions and understand others. Learn to recognise triggers and improve your emotional responses.
Course Level: Introductory Course
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
This course looks at emotional intelligence and having the ability to understand and manage your emotions and those of the people around you.
How are you affected by situations, trigger words or people around you?
Can you change your reactions to these triggers and situations or your emotional state?
How can you practice and improve using your emotional intelligence?
Learning Objectives
On completion of this course, learners will:
- Understand the concept of emotional intelligence
- Understand how emotional intelligence can impact on how you deal with different situations in the workplace.
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On successful completion of this course, you will be awarded a Virtual College certificate, which you will be able to download and print immediately on completion.
Duration
This course will take approximately 30 minutes to complete, depending on learning speed.
Target Audience
This module is aimed at team leaders.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Grasp the concept of emotional intelligence.
- Learn how emotional intelligence affects workplace interactions.
Suitable for
- Team leaders
Certification
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Frequently Asked Questions
After you have completed your purchase, you will be able to access your training straight away!
When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
Once you have completed your purchase, you will be able to send the course(s) to other people using your system account with Enable by entering the learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
Recent Reviews
11th October 2026
Easy enjoyable learning
Easy enjoyable learning
11th October 2026
Great and amazing resource for…
Great and amazing resource for certification.
11th October 2026
Thanks for all
Thanks for all
11th October 2026
Eery thing was good
Good guidance.
11th October 2026
Had a few issues with my certificates
Had a few issues with my certificates. The customer service team handled it extremely well and solved the problem. Top notch customer service.
11th October 2026
Easy to follow and could do it at my…
Easy to follow and could do it at my own pace.
10th October 2026
I enjoyed the course.
I enjoyed the course.
9th October 2026
Quite easy to follow
Quite easy to follow
9th October 2026
It was really good learn a lot
It was really good learn a lot , great experience and really good value for money Thankyou
9th October 2026
Easy to use
Easy to use. Courses very informative and good value
Excellent
4.8 out of 5
16499 Reviews on
