Introduction to Listening
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This course covers various aspects of listening and emotional intelligence managing communications in a team and chairing team meetings.
Course Level: Introductory
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
This effective listening skills training course will look at the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings.
This course covers various aspects of listening and emotional intelligence: the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings.
Learning Objectives
On completion of this listening skills training course, learners will:
- To recognise the power of being an effective listener
- To utilise the skills of communication and listening to generate positive outcomes and positive working relationships
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On successful completion of this course, you will be awarded a Virtual College certificate which you will be able to download and print immediately on completion.
Duration
This listening training course will take approximately 30 minutes to complete, depending on learning speed.
Target Audience
This module is aimed at business leaders and professionals.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Recognise the power of being an effective listener
- Utilise the skills of communication and listening to generate positive outcomes and positive working relationships
Suitable for
- Business leaders
- Business professionals
Certification
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Frequently Asked Questions
After you have completed your purchase, you will be able to access your training straight away!
When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
Once you have completed your purchase, you will be able to send the course(s) to other people using your system account with Enable by entering the learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
Recent Reviews
22nd July 2026
Review
Happy and satisfied
22nd July 2026
The course was very thorough with clear…
The course was very thorough with clear guidance throughout course. Time to read all information and take it in. I would recommend.
21st July 2026
Gives you what it offers.
User freindly interface and the course provided to me has helped me.
21st July 2026
Good course
Good course
21st July 2026
Very easy to add new staff members
Very easy to add new staff members. straight forward courses.
20th July 2026
Plain and simple wording.
Easy to navigate and questions relevent
18th July 2026
Easy to purchase
Easy to purchase, easy to use with no glitches.
17th July 2026
Very good easy to understand
Very good easy to understand
16th July 2026
Great sight for learning
Great sight for learning
15th July 2026
Good easy website to use
Good easy website to use. The course had lots of information.
Excellent
4.8 out of 5
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