Personal and Professional Development: Giving and Receiving Feedback

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Course Overview


  • Intermediate
  • 25 Study Minutes
  • Complete at Your Own Pace; Online Study
  • Self-Printed Certificate


  • Virtual College Endorsed

Course description

This short online course explores all areas of feedback – explaining how to effectively give feedback as well as how to receive it and understand how to use it. It is essential knowledge for anyone in any role.

Feedback is important in all work roles – no matter the place of the work. Yet, it is something many of us struggle with. It is equally hard to give constructive feedback as it is to receive it.

Our short online course explores the topic of feedback in detail – explaining what it is, what barriers there may be, as well as offering many useful insights in tips about how to give effective feedback, how to receive it, and understand what to do with it.

The course is suitable for anyone – whether you are a manager who wants to improve the way you give feedback, or an employee who wants to overcome any barriers you may have in receiving feedback. It is also suitable for anyone who is giving feedback and wants to ensure they are giving effective feedback.

This feedback training course covers the following topics:

  • What is feedback
  • Barriers to giving and receiving feedback
  • How to give effective feedback
  • Feedback as a two-way process
  • How to make feedback stick in a person’s mind
  • How to receive feedback effectively
  • Understanding what to do with feedback

This feedback course is also included in our 15-course Personal and Professional Development Training Package.

You will learn

  • Understand what feedback is
  • Understand how to give and receive feedback
  • Understand what to do with feedback

Who is it for?

Roles including:

  • This course is suitable for anyone who wishes to learn more about giving and receiving feedback

How the online courses work

  • Find a course

    To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.

    Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.

  • Buy the course

    When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.

    Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.

    If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.

  • Take the course

    This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.

    The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physical copy if this option was chosen when purchasing the course.

  • Your Certificate

    Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College and will include the accrediting bodies logo where applicable.

    If you have bought the posted certificate option (available on select courses), a high quality, seal embossed, certificate will be sent out at the beginning of the following working week.