Communication
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With our Communication course, managers will learn how to assess current strengths and identify areas for development, how to communicate as a manager and within a team, how to manage conflict and also various ways of communicating during their role. From these topics’ managers will develop their leadership communication skills becoming more successful within their role.
Course Level: Introductory
Accreditation: CPD Certified
Certificate: Self printed
Description
It is no secret that good communication is important to success in the business world, and businesses will always benefit from employees who can not only communicate successfully with the clients or customers, but can communicate successfully within the business as well.
This is especially true for managers, whose communications can greatly affect the morale and performance of their team. But how do they develop this skill?
Our 60-minute online course is designed to do just that. Written for both new and experienced managers in any sector, our course provides valuable insights into a wide array of areas from different ways of communicating to how to manage conflict, as well as providing useful skills which can help them.
This course covers the following topics:
- Assessment of the learner’s current strengths and areas for development
- How to communicate as a team
- How to manage conflict
- Skills to help improve a manager’s communication
- The different ways we communicate
Our course will ensure that you grow expert managers in your organisation. It is not only cost-effective and high quality (as all our courses are), but our human-centred design ensures that the learner is at the heart. It is not only flexible, allowing the learner to complete it at a time and pace that suits them, but the range of different media included – videos, challenges and downloadable resources – ensures that it will be an engaging learning experience.
This course is also available as part of our Leadership and Management Training Package, designed to help develop the managers and leaders of the future.
Other courses available in this package are:
What you'll learn
- Assess yourself to help you identify where your current strengths lie and areas for development
- Support your understanding of how to communicate as a team and how to manage conflict
- Explore skills to help you improve your communication
- Understand the different ways we communicate
Suitable for
- Senior or middle management
- New or aspiring managers
- Experienced managers
- Project Managers
Certification
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recent Reviews
19th July 2025
Super easy to use and a comprehensive…
Super easy to use and a comprehensive training schedule - thank you very much!
19th July 2025
Great
Easy to navigate
18th July 2025
Level 2 health & Safety within the catering world. With using virtual college
With using virtual college, it was quick and easy to pay and access my chosen course. I had a choice of using different methods on what type of device that I could use which was great for me. The course was very informative and I learnt a lot and the assessment at the end was good & you have a certificate that you can download straight away. Very highly recommend.
18th July 2025
Easy to access the Training
The process of purchasing the training (in this case combined offer of Allergy Awareness and Level 2 Food Safety and Hygiene) was easy as was the ability to access and complete the training. The online training system works well. The Food Allergy course was comprehensive and well structured my only criticism is that the Level 2 Food Safety and Hygiene is not as well structured with the same material repeated may times in different places so the course could be made much shorter.
18th July 2025
Very good everything completed…
Very good everything completed professionally
18th July 2025
Found the training easy to access and…
Found the training easy to access and navigate through different sections
17th July 2025
Very easy to follow well constructed…
Very easy to follow well constructed course
17th July 2025
The system was easy to use and things…
The system was easy to use and things were clear throughout
17th July 2025
easy to complete
easy to complete very informative
17th July 2025
Very informative
Very informative. Well navigated and explained in ways I could understand with out jargon that can often get in the way.
Excellent
4.7 out of 5
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