Communication
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With our Communication course, managers will learn how to assess current strengths and identify areas for development, how to communicate as a manager and within a team, how to manage conflict and also various ways of communicating during their role. From these topics’ managers will develop their leadership communication skills becoming more successful within their role.
Course Level: Introductory
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
It is no secret that good communication is important to success in the business world, and businesses will always benefit from employees who can not only communicate successfully with the clients or customers, but can communicate successfully within the business as well.
This is especially true for managers, whose communications can greatly affect the morale and performance of their team. But how do they develop this skill?
Our 60-minute online course is designed to do just that. Written for both new and experienced managers in any sector, our course provides valuable insights into a wide array of areas from different ways of communicating to how to manage conflict, as well as providing useful skills which can help them.
This course covers the following topics:
- Assessment of the learner’s current strengths and areas for development
- How to communicate as a team
- How to manage conflict
- Skills to help improve a manager’s communication
- The different ways we communicate
Our course will ensure that you grow expert managers in your organisation. It is not only cost-effective and high quality (as all our courses are), but our human-centred design ensures that the learner is at the heart. It is not only flexible, allowing the learner to complete it at a time and pace that suits them, but the range of different media included – videos, challenges and downloadable resources – ensures that it will be an engaging learning experience.
This course is also available as part of our Leadership and Management Training Package, designed to help develop the managers and leaders of the future.
Other courses available in this package are:
What you'll learn
- Assess yourself to help you identify where your current strengths lie and areas for development
- Support your understanding of how to communicate as a team and how to manage conflict
- Explore skills to help you improve your communication
- Understand the different ways we communicate
Suitable for
- Senior or middle management
- New or aspiring managers
- Experienced managers
- Project Managers
Certification
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Frequently Asked Questions
After you have completed your purchase, you will be able to access your training straight away!
When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
Once you have completed your purchase, you will be able to send the course(s) to other people using your system account with Enable by entering the learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
Recent Reviews
22nd January 2026
Virtual college experience
Thé information is very well presented. I liked the shirt videoed in particular ànd thé short practice questions.
21st January 2026
Excellent Value for Money
Excellent Value for Money - Certificate optional Easy to follow - learned a lot My third time on this course - has to be taken every few years
20th January 2026
This was very easy to follow
This was very easy to follow
20th January 2026
Level 2 Food Safety and Hygiene…
This course gave the information and knowledge I needed. It was varied in content and gave little quizzes at the end of some modules which was helpful for my learning.
19th January 2026
Very wide range of courses
Everything was well explained, it was easy to create an account, and to find the correct course.
19th January 2026
excellent online training packadges
All the training packadges we have used with our staff team have been great! Easy to use and the information very relevent. We are a small charity so finding well priced/free training is really important to us . We have also been able to take advantage of the sales too !
19th January 2026
easy to follow instuctions to access…
easy to follow instuctions to access the next stage of the course, as well as the extra information given on certain pages. being able to take your time to absorb the information before the quiz to finish the course.
19th January 2026
Really clear and informative course
Really clear and informative course
19th January 2026
Informative, clear course
Straight forward to use, clear, well presented online course. Very informative and well structured.
18th January 2026
Like this course was helpful
Like this course was helpful
Excellent
4.8 out of 5
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