The Basics of Tenancy Management

The Basics of Tenancy Management
The Basics of Tenancy Management
The Basics of Tenancy Management
The Basics of Tenancy Management The Basics of Tenancy Management The Basics of Tenancy Management

Course Overview


  • Intermediate
  • 2 Study Hours
  • Online Study
  • Self-Printed Certificate


  • 1 CPD Hours
  • CPD Certified

Course description

Providing a professional tenancy management service is an essential requirement for all Registered Providers of social housing. To manage social housing tenancies effectively, you are required to have a basic knowledge of the law and regulations. Registered Social Housing Providers will develop policies and procedures to ensure they achieve the aims of the regulatory standards and comply with the legislation surrounding social housing tenancies at all times.

When you have completed this online course, you will have an understanding of the following topics in the context of basic tenancy management for a Registered Social Housing Provider:

  • Regulatory framework
  • Legislative background
  • Types of tenancy agreements
  • What is a tenancy agreement
  • Landlord responsibilities
  • Tenant rights and responsibilities
  • Ending tenancies
  • Dealing with tricky issues such as:
    • Changes to a tenancy
    • Relationship breakdown
    • Access to a tenants home
    • Abandoned properties
    • Tenancy fraud and unauthorized sub-letting
    • Former tenants belongings

What does this course cover?

This course covers the following areas:

  • The Regulatory Framework
  • Types of Tenancy
  • Rights and Responsibilities
  • Ending Tenancies
  • Gaining Access
  • Practice Questions

The Basics of Tenancy Management Course Certificate

On completion of this course you will be able to download a Virtual College certificate which can be prints and filed for your records. The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

You will learn

  • The Regulatory Framework
  • Types of Tenancy
  • Rights and Responsibilities

Who is it for?

Roles including:

  • Registered Social Housing Providers and anyone working in the social housing sector who wants to know more about the intricacies of tenancy and property management

How the online courses work

  • Find a course

    To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.

    Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.

  • Buy the course

    When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.

    Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.

    If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.

  • Take the course

    This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.

    The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physical copy if this option was chosen when purchasing the course.

  • Your Certificate

    Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.

    If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.