How To Effectively Deliver Criticism
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No one wants to be the bearer of bad news, but when it comes to managing people at work, someone's got to do it. In this course, you'll learn how to give criticism effectively so that it's heard, understood, and acted upon. Whether you're a manager, or someone who wants to make their workplace the best it can be, this short course will support you to share when things have gone wrong and ensure they are made right. This training course has been created in collaboration with our subject matter expert, Eleanor Snare, emotional literacy specialist and life coach.
Course Level: Introductory
Duration: 20 Minutes
Accreditation: Virtual College Certified
Certificate: Self-Printed Certificate
Description
This short course has been designed to help you learn how to give criticism effectively so that it is heard, understood and acted upon.
What is covered in this How to Effectively Deliver Criticism course?
Our online How To Effectively Deliver Criticism training course is broken down into the following sections and can be completed at your own pace. The course includes:
-
Intentions Behind Criticism
- Understand the importance of your intentions when giving feedback.
- Learn the difference between constructive and destructive criticism.
- Study a case on containing criticism.
- Complete a quiz to reinforce your learning.
-
Giving the Criticism
- Learn how to deliver criticism effectively to avoid negative reactions.
- Understand the impact of tone of voice before using the right language.
- Discover the 'Three 'I's' method for more effective feedback.
-
Supporting Actionable Change
- Turn criticism into constructive feedback that encourages change.
- Learn how to communicate what needs to change with examples.
-
Extension Task
- Apply your learning by writing criticism for different scenarios.
- Practice constructing and delivering effective criticism.
Why take this How To Effectively Deliver Criticism course?
This short course has been designed to help you deliver criticism in the most effective way possible. In it, you'll learn the difference between destructive and constructive criticism, why positive intentions are key to effective criticism and why tone of voice and choice of words matter when giving criticism. These power skills are extremely beneficial in the workplace and can help further your personal and professional development.
How To Effectively Deliver Criticism: Course Duration
This short power skill course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.
Certification
After completing this How To Effectively Deliver Criticism course, you will be able to download and print a Virtual College certificate for your records.
Entry requirements
There are no specific entry requirements for this How To Effectively Deliver Criticism course.
Further online training courses
We have over 300 accredited online courses and a wide selection of personal and professional development courses, including Dealing with Difficult Situations, How to Improve Problem-Solving Skills and Learning to Say No - The Right Way.
View our full catalogue of online courses here.
What you'll learn
- Distinguish between destructive and constructive criticism.
- Recognise the importance of positive intentions in criticism.
- Understand the impact of tone and words when giving feedback.
- Use the ‘Three ‘I’s’ method to share constructive criticism.
Suitable for
- Senior or middle management
- New or aspiring managers
- Experienced managers
- Project Managers
Certification
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
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