The course describes the different products, operation procedures and technical skills in different types of food and beverage outlets, including the four service methods. The course also provides background on the scope of the sector, including regional, national, multinational, global and SME operations.
This course describes the different products, operation procedures and technical skills in different types of food and beverage outlets, including the four service methods. The course also provides background on the scope of the sector, including regional, national, multinational, global and SME operations.
Practical topics covered include:
Finally, the course reviews best practice in good food safety and the four Cs: cross-contamination, cleaning, chilling and cooking.
Who should take this course and why?
This course is designed for those working in the hospitality industry including hotels, bed and breakfasts, holiday lodges, stately homes, holiday parks, event halls and concert venues. This course is suitable for all members of staff including managers, supervisors and employees working in roles such as waiters/waitresses, bar staff, café workers and event staff. The course can be used either as Induction, Awareness, Refresher or Foundation Training, making it a highly flexible choice which doesn't disrupt your day to day operations.
What does this course cover?
On completion of this course, learners will:
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When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
If you choose to pay via PayPal, we will use the email address linked to your PayPal account to create your Enable system account.
Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.
This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.
The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physically copy if this option was chosen when purchasing the course.
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College and will include the accrediting bodies logo where applicable.
If you have bought the posted certificate option (available on select courses), a high quality, seal embossed, certificate will be sent out by first class post at the beginning of the following working week.