Safe Return to Work: Seated Service

This Safe Return to Work online training has been designed for those working in hospitality settings which offer seated service such as restaurants, pubs, cafes, bars and hotels. The online training explains how to keep employees and customers safe when returning to the workplace. This training is perfect for both existing or new staff and includes an instant digital certificate on completion.

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Course Overview


  • Intermediate
  • 1 Study Hour
  • Online Study
  • Self-Printed Certificate


  • Virtual College Endorsed

Course description

Designed for employers and employees of food establishments which provide seated service, our online course outlines best practices to ensure you and your employees can return to work safely following COVID-19.

We also offer our Safe Return To Work course for people working in: Food Catering | Food Manufacturing | Food Retail | Manufacturing | Offices | Retail

Following the COVID-19 lockdown, many catering and hospitality establishments are starting to open their doors again and provide seated service. But what does that mean for employers and employees? What needs to be done to make sure everyone feels safe?

Aimed at both employers and employees, our online course provides the answers to these questions.

Following the government guidance and providing best practice advice, it helps you find a way of returning to work safely.

The topics you will cover are:

  • An overview of the current COVID-19 guidance
  • What social distancing means
  • What the terminology used by the government means
  • The impact of returning to work and how to plan and risk assess the work environment
  • The key things to consider when travel is needed for work
  • Things to consider when staff return to the workplace, including policies, procedures and training that should be considered

Please note – while this course includes guidance from across the UK, the content is primarily based upon regulations and guidance in England.

Who should take this course

Our Safe Return To Work: Seated Service online course is suitable for employers and employees at any level working in the food industry that provides seated service indoors or outdoors in venues such as pubs, restaraunts, cafes, hotels and bars.


Our course will take approximately one hour to complete. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like, and there is no limit on how long you can take to do the course and your progress will be automatically saved so you can log in and out as you please.

Entry requirements

There are no specific entry requirements for this course.

Test and certificate

The end of course test consists of 10 multiple choice questions. Learners are required to achieve a 75% pass mark, and, if necessary, may attempt the test six times at no extra cost.

If learners do not achieve the 75% pass mark, further attempts may be given by contacting our support team.

Learners will be able to download a digital certificate on completion. This can be printed, and we suggest you keep it for your records.

You will learn

  • How COVID-19 can spread and steps to take to reduce the risk as much as possible
  • The risks associated with reopening a closed site and be able to mitigate these
  • The new policies, procedures and training that needs to be considered and implemented to ensure a safe return to the workplace
  • The need for changes to be considered to the workplace and how this might affect your own workspace

Who is it for?

Roles including:

  • Any employers or employees returning to work at venues who provide a seated service
  • Employers or employees working in restaurants
  • Bars and Pubs
  • Cafés
  • Hotels


Legislation covered in this course includes:

  • Government guidance for Covid-19

How the online courses work

  • Find a course

    To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.

    Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.

  • Buy the course

    When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.

    Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.

    If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.

  • Take the course

    This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.

    The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physical copy if this option was chosen when purchasing the course.

  • Your Certificate

    Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.

    If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.