Being a Good Tenant

With this being a good tenant course discover all the basics to successfully renting your home. Topics explored throughout the course include how to be a good neighbour, managing your finances, basic health and safety and basic DIY skills.

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Course Overview


  • Introductory Course
  • 1-2 Study Hours
  • Online Study
  • Self-Printed Certificate


  • 1-2 CPD Hours
  • CPD Certified

Course description

Whether you are a first-time tenant of have been renting for a while, it’s important to understand the basics of looking after your home. With this course discover what it really means and takes to become a good tenant.

Course Description

Refresh your renting knowledge as to why it is important and how to become a good tenant with this 1-2 hour online course.

Learn how to be a good neighbour and explore the basics surrounding managing your finances successfully. Gain practical skills surrounding basic DIY including how to change a fuse, bleed radiators and how fuse boxes work amongst many more helpful tips and tricks. In addition, discover basic health and safety information including where dangers can arise and how to prevent common problems in your home.

This course covers the following modules:

Introduction to Being a Good Tenant

  • What the course covers

Managing Your Finances

  • Understand the importance of a basic bank account and the benefit of credit unions
  • Identify the different ways to pay your rent and the advantages of direct debit
  • Understand what benefits you may be able to claim to help towards your rent
  • Appreciate the importance of managing your finances, avoiding debts and what to do if you struggle to pay the rent.

Being a Good Neighbour

  • Why being a good neighbour matters
  • How to avoid falling out with your neighbours
  • Why good neighbour agreements can help communities
  • What landlords consider to be antisocial behaviour
  • What landlords do about ASB
  • What happens with serious cases of ASB

Basic Health and Safety

  • Where dangers can arise in your home
  • Steps you can take to avoid accidents and injury
  • How to protect yourself and your home
  • How to prevent common problems in your home.

Basic DIY

  • Assemble a basic toolkit
  • Fit light bulbs and identify appropriate wattage
  • How fuse boxes work, what a tripped fuse means and test appliances to identify faulty items
  • Turn off stop cock to prevent flooding
  • Explain how a boiler works
  • Bleed radiators
  • Hang a picture and check for pipes and asbestos behind walls
  • Unblock toilets, sinks and showers 


The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.


On completion of this course, you will be able to print a Virtual College certificate.


1-2 study hours to complete. The length of time taken depends entirely on how quickly learners can study and absorb the material.

Target Audience

This training is designed for those in private and social housing tenants and is ideal for those who have previously completed our “Tenancy Training” course and are looking for a refresh.

Entry Requirements

There are no specific entry requirements for this course.

You will learn

  • How to manage your finances
  • Being a Good Neighbour
  • Basic Health and Safety
  • Basic DIY

Who is it for?

Roles including:

  • Housing Associations
  • Private housing tenants
  • Social housing tenants

How the online courses work

  • Find a course

    To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.

    Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.

  • Buy the course

    When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.

    Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.

    If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.

  • Take the course

    This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.

    The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physical copy if this option was chosen when purchasing the course.

  • Your Certificate

    Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.

    If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.