Communication
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With our Communication course, managers will learn how to assess current strengths and identify areas for development, how to communicate as a manager and within a team, how to manage conflict and also various ways of communicating during their role. From these topics’ managers will develop their leadership communication skills becoming more successful within their role.
Course Level: Introductory
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
It is no secret that good communication is important to success in the business world, and businesses will always benefit from employees who can not only communicate successfully with the clients or customers, but can communicate successfully within the business as well.
This is especially true for managers, whose communications can greatly affect the morale and performance of their team. But how do they develop this skill?
Our 60-minute online course is designed to do just that. Written for both new and experienced managers in any sector, our course provides valuable insights into a wide array of areas from different ways of communicating to how to manage conflict, as well as providing useful skills which can help them.
This course covers the following topics:
- Assessment of the learner’s current strengths and areas for development
- How to communicate as a team
- How to manage conflict
- Skills to help improve a manager’s communication
- The different ways we communicate
Our course will ensure that you grow expert managers in your organisation. It is not only cost-effective and high quality (as all our courses are), but our human-centred design ensures that the learner is at the heart. It is not only flexible, allowing the learner to complete it at a time and pace that suits them, but the range of different media included – videos, challenges and downloadable resources – ensures that it will be an engaging learning experience.
This course is also available as part of our Leadership and Management Training Package, designed to help develop the managers and leaders of the future.
Other courses available in this package are:
What you'll learn
- Assess yourself to help you identify where your current strengths lie and areas for development
- Support your understanding of how to communicate as a team and how to manage conflict
- Explore skills to help you improve your communication
- Understand the different ways we communicate
Suitable for
- Senior or middle management
- New or aspiring managers
- Experienced managers
- Project Managers
Certification
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recent Reviews
12th December 2025
Timely
Timely, with minimal delay in being able to access the course at a time that suited me. The modules flowed into each other smoothly, and I could soon see the practical benefit of the knowledge gained.
11th December 2025
Easy to study
The course was easy to follow. Easy to register Easy to study
11th December 2025
Easy to access
Easy to access, all relevant information available
8th December 2025
Booking was easy the website had all…
Booking was easy the website had all the information I needed so once I booked the package I then received notification to allocate the spaces, which again was really simple to do, our staff will be doing this training on the January training day, but if they wanted to do it before they now could so for staff who work part time it's perfect.
8th December 2025
Easily accessible.
Easily accessible.
7th December 2025
Virtual College courses often come with accredited certificates, which can help with career progression or meeting workplace requirements.
. My experience was greatly enhanced by being able to find exactly what I needed. Virtual College is providing us with valuable opportunities to continue our professional development.
6th December 2025
Easy instructions
Easy instructions
6th December 2025
Virtual college as made me more…
Virtual college as made me more confident
4th December 2025
Don't rush
Ease of layout, also can revert back should you be unsure of content of lesson and there is the ability to make notes on the system although I still use paper and pen.88
3rd December 2025
My overall experience was great.
My experience was great due to the flow and ease of the course. It was interactive and I found it to be enjoyable.
Excellent
4.8 out of 5
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